We’re looking for an IP Renewals Analyst to join our Trademark Renewal/Maintenance team in Belgrade. This is a great opportunity to work in a dynamic environment where there’s always something new to learn. The role includes working closely with external clients, managing a range of administrative tasks, and mentoring new team members. If you enjoy a mix of structure and variety and find satisfaction in helping others grow—we’d love to hear from you! 

About You – experience, education, skills, and accomplishments 

Bachelor’s degree or equivalent working experience 

Proficient level of English language 

It would be great if you also had . . .    

Proficiency in Microsoft Office suite 

Working experience in Customer Support  

Working experience in administrative tasks  

Experience in maintaining deadlines and working in a team environment  

What will you be doing in this role?  

Dealing with foreign/domestic patent/trademark portfolio, while respecting the customer deadlines, customer specificities, internal procedures, quality standards and KPIs; Performing data verification and checking whether the information provided by customers is in accordance with information found on IP databases 

Creating reports on IP matters for internal and external stakeholders 

Obtaining deep understanding of the maintenance workflow to collaborate with other teams at every stage of the process 

Achieving deep knowledge of all national IP databases to be a reference point for other teams; Supporting patent/trademark related projects 

Performing other duties and special projects as necessary – may involve handling confidential and sensitive material 

Proactively recommend improvements as well as corrective and preventive actions to reduce customer complaints, improve efficiency and mitigate risks 

About the Team     

We as a team provide Trademark Renewal/Maintenance services by communicating with clients and agents, and resolving possible issues, while making sure that the renewals are done timely and accordingly.   

Benefits:  

Holidays: 25 days paid leave per annum  

Private Health Insurance  

Paid Lunch  

Yearly Bonus  

Yearly Merit Plan  

My Learning Platform  

Fit Pass  

Life Insurance 

Accident Insurance 

Company bicycles for rent free of charge 

Hours of Work    

This is a full-time position, CET working hours. This is a hybrid position working in the office for a minimum of 3 days every other week. 

Please note that only shortlisted candidates will be contacted 

#LI-Hybrid 

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.