The Invoice to Cash Junior Analyst plays a key role within Front Office team, reporting directly to Associate Manager. The person in this position is responsible for performing all I2C activities assigned to the cluster and act as main point of contact for local teams. This requires strong stakeholder management skills and ability to manage time and tasks in a smart way.
What you will do
Contact all assigned customers via phone and email to ensure that payment is received as per the agreed terms.
Complete the daily worklist and follow all appropriate steps as per the collection strategy set up in the system.
Liaise with internal stakeholders (Customer Service/Pricing/ Sales) to provide an update on the assigned portfolio of customers.
Reconcile customer accounts and work with Back Office on keeping customers’ accounts clean and tidy; Obtain payment information from customers and share this information with Back Office to proceed with clearings in the ERP systems
Negotiate and prepare payment agreements as an alternative payment option for customers; Escalate collection issues timely and properly; Resolve disputed invoices through regular interactions with the commercial team.
Reduce provisioned amount by active collections, prepare bad debt calculation files, and perform individual assessments based on portfolio knowledge.
Liaise with the Credit team to ensure that credit limits are assigned correctly and there are no blocked orders.
Comply with all internal control procedures to ensure accurate financial records; Provide internal/external auditors with selected samples and collaborating with them directly; Prepare regular & ad hoc reports for various stakeholders.
What you need
Required
Fluent spoken and written English and French.
BS/BA in Business Administration, Accounting, Finance, or related field
Minimum one year of experience in invoice to cash or similar position
Preferred
Advanced MS Office skills (Excel, etc)
Experience on collection-related systems (SAP, Oracle, AR Cloud solutions, or others) is preferred.Ability to work well with cross-functional teams and multi-task.
Demonstrated ability to perform consistently under varying business pressure as well as the ability to adapt to a quickly changing environment.
Travel Percentage: None