Michelin is hiring!
- - - - - - - - - - - -
MISSION:
Is responsible for the invoicing part of the Michelin ONCall Breakdown service offer: Payment of service providers and invoicing of customers on a European perimeter.
What we’re looking for:
Bachelor’s degree; Fluency in English and French (at least B2 level); Customer support or invoicing experience; Problem solving skills and customer-oriented approach; Team-worker attitude and proactivity; Analytical skills;The Customer Success Specialist will be responsible for:
Manage billing for breakdowns:
Service provider invoice (P2P);Process invoices in Tradeshift/Baseware according to the operating mode;Save the invoice in E-mea tool according to the operating mode;For incorrect invoices, ask for credits according to the operating mode;In the event of an anomaly in E-mea, the information is corrected in the weekly file tab.Customer invoice
Save the invoice in E-mea tool according to the operating mode, the the prices and the service provided;The requests for derogation from the European prices are traced.Ensure the relationship with the country contacts in the geographical area:
Update the list of service providers and customers tariffs by asking country partners if necessary Inform the country partners on recurring malfunctions (non-compliance with rates or billing deadlines by providers, updating databases, etc.);Inform / Respond to questions relating to the organization / operation of Clearing.Ensure the achievement of common objectives:
Keep standards up to date;Develop and maintain knowledge in several areas.In Michelin we offer:
Flexible work schedule and home-office optionsA customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.Private medical subscription;Life insurance;Lunch vouchers and discounts;Deduction of vacation costs.How we recruit:
Once you submit your application, one of our recruiters reviews it. If your profile fits our role:
We have a phone call to get to know each other;We hold assessments to see your language skills and competencies;We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.Pass all stages with flying colors, and we’ll send you our offer.
LET’S INSPIRE MOTION FOR LIFE
Where do success and ideas come from? We strongly believe they come from collective intelligence.
Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.
What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.
That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.
Michelin, a leader in the field of tires, is dedicated to sustainably enriching the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.
#LI-Hybrid