Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them?

Selling Partner Trust and Store Integrity's (TSI) mission is that we build trust by protecting customers, selling partners (SPs), and our store from bad actors and ensuring SP business continuity by: (1) proactively discouraging and preventing bad actors from operating in our store, (2) eliminating financial incentives from engaging in fraudulent and abusive behavior; (3) improving our speed and accuracy to identify and action bad actors, while ensuring we don’t inadvertently disrupt SPs’ business; and (4) building best-in class experiences for SPs to sell in our store, understand and manage their business health, and remain compliant with Amazon’s policies and external regulations.

Job description:

Amazon Costa Rica is seeking for individuals who are dedicated, hardworking, analytical and results-oriented. Candidates will be responsible for a designated duty related to Seller Identity Investigation. The position relies on an analytical mind, detailed investigation and excellent judgment. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

IMPORTANT: This is a seasonal (temporary) role for 6 months (subject to extension).


Key job responsibilities
• Review legitimacy and accuracy of submitted documents by sellers
• Evaluate and verify document information from Sellers with reliable internal and external sources
• Use standardized email to communicate to sellers and standardized annotation to document findings based on outcome of the evaluation
• Work efficiently on portals and tools provided by Amazon on this role
• Maintain high ethics and integrity with respect to critical data
• Adhere to Standard Operating Procedures and other policies
• Consistently achieve/exceed weekly productivity and quality standards.