Internship in Customer Engagement City: Milano **We are Reckitt** Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. **​Supply​** Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. **About the role** + Explore and Learn about customers’ expectations: Dive into the main processes of our Supply function, from handling customer requests to ensuring the final delivery of goods. + Active Participation: Work on essential daily business activities and support your tutor in implementing cross-functional projects. + Project Involvement: Focus on optimizing the entire order flow and logistics processes to enhance service performance, reduce costs, and boost customer satisfaction. + Demand and Supply Planning: Get an overview of demand and supply planning activities, preparing and managing reports to track specific progress and impact. **Your responsibilities** + Proper and timely Order flows management + Ownership of projects and core activities + Implementation of new analysis systems and KPI's reporting + Collaboration with internal and external stakeholders: improvement of OOS management, sharing of KPIs + Assuring the proper service level to strategic customers (e.g. Amazon) with dedicated actions **The experience we're looking for** -MSc Degree in Economics / Engineering -Fluency in Italian and English (an International experience during the studies or work is highly valued) -Good knowledge of Ms Office (Excel, Word, Power Point) **The skills for success** Relationship Management, Business Accumen, Productivity management, Procurement. **What we offer** With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. **Equality** We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. **Job Segment:** Nutrition, Counseling, Healthcare