YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

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Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

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YOUR TASK

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Customer Digital Engagement

\n\nSupport DHL Chat channels\nSupport customer account opening inquiries and support customer Account Opening\nOptimization the chat experience and chat flow\nProcess and structure improvement\n\n

New Business Solution Exploration and Adoption

\n\nDriving new Business Solution adoption\n\n

Quick Ship Account solutions, Digital Account Opening solution

\n\nDigitalize and Simplify the Business process.
E.g. Business Proposal Generation RPA\nVoice BOT Setup exploration\n\n

Web Scrapping

\n\nExplore the potential target list DHL can further penetrate\nScrap the directory from web into excel\nDedupe vs database\n\n

Calling Project

\n\nCall to customer and profile the business potential with DHL\nInfluence customer open acc with DHL\n\n

Customer Experience Enhancement Project

\n\nUnderstand from customer point of view and explore the solution to drive better Customer Experience\nMarket Survey, Mystery Shippers activities, generate info into insightful report and recommend solutions.\n\n

YOUR PROFILE

\n\nBachelor's degree student\nFinal year student\nMinimum CGPA 3.00 and above\nInternship duration minimum 3 - 6 months\n\n

OUR OFFER

\n\nStrong career support in an international environment\nGreat culture and colleagues\nMultifarious benefit program\n\n

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!

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