Genoa, Italy
1 day ago
Internship: Technical Support Intern
Job TitleInternship: Technical Support Intern

Job Description

Type: Extracurricular Internship
Length: 6 months
Time: 40h/week
Expected Start Date: as soon as possible

As a Technical Support Intern, you will embark on a dynamic learning journey with Philips IT Health Imaging products, contributing to international project delivery for the EMEA region. Your primary responsibilities will revolve around supporting the end-to-end delivery of monitoring/alerting solutions for Radiology Informatics and related infrastructure elements.

Your role:

You will collaborate with the Technical Services Team in the project delivery setting, assisting in installations and upgrades of Radiology Informatics solutions.

You will perform technical installations of radiology software, ensuring application readiness, completing installations, and handling technical configurations.

You will support end-to-end delivery of monitoring/alerting solutions for PACS (Picture Archiving and Communication System), RIS (Radiology Information System), VNA (Vendor Neutral Archiving),

You will troubleshoot system failures, document solutions, and ensure efficient service delivery.

You will classify, prioritize, and resolve issues to maintain solution uptime and data safety.

You will customize monitoring tools, produce technical reports, and support the Monitoring Platform roadmap.

Requirements:

1. You are a recent graduate of a Technical School (IT background preferred) or with a Bachelor's or Master's degree in Computer Science, Engineering, or related field.

2. You have a basic technical knowledge in software/hardware solutions, including Windows OS, servers, storage, and troubleshooting. Knowledge of networking, monitoring tools, databases, virtualization, and scripting languages would be a plus.

3. You have strong analytical skills, attention to detail, and problem-solving abilities. You have a proactive attitude and ability to work effectively in a team.

4. You have excellent communication skills in Italian and English.

This 6-month, extracurricular, remunerated internship in Genoa, Italy, offers hands-on experience in Technical Support and Radiology Informatics.

In return we offer you:

A full-time, remunerated, Genova office-based extracurricular internship,

Possibility to use English in everyday activities,

Building your career in an international company that brings innovations that matter to you,

Fast-paced oriented work in an international environment.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
This is an office role.


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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