**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive – in our offices or yours.** **Job Summary** The International Shipping Agent position navigates complex company policy and legal guidelines to ensure that international shipments are delivered safely and efficiently. A typical day as an International Shipping Agent consists of reviewing and processing shipments slated for international delivery, reviewing and applying international hazmat standards, and generating invoices as appropriate for international customers. The International Shipping Agent also frequently assists other warehouse employees with domestic shipments as needed. The Warehouse Associate is responsible for loading and unloading deliveries, documenting inventory, organizing stock, and verifying orders for stocking and shipping. This role involves processing orders in the shipping system, creating packing slips and labels, packing orders to standards, and building and wrapping palletized shipments. The ideal candidate will follow safety procedures, maintain a clean workspace, and ensure all client information is handled in accordance with ISO 27001 requirements while demonstrating adaptability, attention to detail, and effective communication skills. The International Shipping Agent reports to the Warehouse Shipping Supervisor and may report to the Knox or Ridge Warehouse depending on volume and business needs. **Role Description** + Verify shipping department received correct items for orders and pack all orders for international shipment + Perform Denied Party Screenings using Tradeflow when applicable + Liaise between accounting and sales teams to procure export filing documentation for international shipments + Liaise with SHI and Customer Freight Forwarders to procure booking details for Export Filings documentation in regard to international shipments + Maintain current knowledge on all international regulations and processes for shipping + Attend International Shipping training sessions + Complete all necessary paperwork needed for each specific order and destination + Arrange carrier pickups for international orders + Ensure processes and procedures are current and that the company is in compliance in collaboration with International Logistics Ops Manager + Acquire and maintain Hazmat certification + Load and unload inbound/outbound deliveries + Document and properly label inbound inventory in AX + Organize stock and packages for receipt of completed purchase orders (PO) + Verify orders and receipts for stocking and shipping + Process orders in our shipping system + Create packing slips and shipping labels + Pack orders to our customer’s standards and company ISO quality policies + Help to build and wrap palletized shipments (single/palletized) + Follow safety procedures and maintain a clean, organized workspace + Ensure all client-related information and documentation is handled in accordance with ISO 27001 requirements **Behaviors and Competencies** + Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace. + Following Instructions: Can demonstrate a willingness to follow instructions and complete assigned tasks as directed. + Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned. + Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. + Initiative: Can demonstrate a willingness to take on new tasks and responsibilities when assigned. + Professionalism: Can demonstrate a willingness to adhere to workplace norms and expectations. + Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned. + Communication: Can communicate simple ideas and information clearly. **Skill Level Requirements** + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Basic + Proficiency in using AX & WAX Packship for managing warehouse operations and logistics - Basic + Proficiency in operating industrial power equipment such as standup forklifts, electric pallet jacks, and stock pickers - Basic **Other Requirements** + Completed High School Diploma required + Ability to work weekends and flexible hours + Ability to stoop, bend, kneel and squat for extended periods of time + Ability to move or lift up to 50 lbs The estimated hourly pay range for this position is $18.75 - $25.00 plus a quarterly bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status