This position supports FSQA Managers and Technologists with the discharge of their responsibilities, primarily routine administrative support, data collection, supplier and product quality, and quality/food safety systems evaluations.

RESPONSIBILITIES

Collect, input and manage data within quality management data systems such as supplier records and related documentation.Organize and classify documents/records and quality data for ingredients, products, and components within quality management systems/document control software.Request, create/edit specification documents and other product data (new and updates, version management, etc.) and assist in reviews, tracking/maintenance of plant production data, assessment results and similar, and ensuring compliance.Assist with maintenance and upkeep of resource guides/procedures and document templates, to include updates and maintenance of product photo standards, processing guides, and related standards.Assist with product samples, ingredient reviews, sensory evaluations (ice cream, donuts and other food items, coffee and beverage) including requesting, receiving/shipping, storing and testing/preparing product samples and related ingredients for evaluations/reviews.Conduct, document and report such routine quality evaluations in accordance with requirements and procedures.Provide support of testing (in-house and/or with third party labs) of product samples for complaint investigations, compliance, shelf life or other performance-type analyses, and related reporting/communication and organization/documentation of results.Maintain internal lab facilities/services, samples, and supplies in an orderly fashion.Assist QA Managers and Technologists in any other routine or non-routine tasks and/or project work, supplier audits and production qualification as may be required from time to time.Other Duties as assigned.

EDUCATION QUALIFICATIONS

Minimum Associate's degree or higher in Food Science or related fieldPreferred 4-Year degree in Food Science or related fieldPreferred 1+ years experience preferred in food manufacturing, production, research and development, quality assurance, or related food industry role.

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Global MindsetGeneral Knowledge of Quality and/or Food Safety principles and Management Systems relative to all Food CategoriesGeneral knowledge and practical application of Quality Assurance & standard food analytical techniquesBasic computer competency with functional skills in basic use of MS Excel, Powerpoint, and Word or similarAble to conduct basic research of quality/regulatory/laboratory testing topics, provide recommendations and reporting of findings.Should have good analytical skills, work independently with minimal direction, collaborate well in cross-functional team settings, high quality written, and verbal communication requiredOther Demonstrable Competencies:OrganizationCommunicationCustomer FocusDrive for resultsHigh attention to detail

DIRECT REPORTS

This position has 0 direct reports

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

This position supports FSQA Managers and Technologists with the discharge of their responsibilities, primarily routine administrative support, data collection, supplier and product quality, and quality/food safety systems evaluations.

This position sits onsite in our Boston (Canton, MA) Support Center 4 days per week.

RESPONSIBILITIES

Collect, input and manage data within quality management data systems such as supplier records and related documentation.Organize and classify documents/records and quality data for ingredients, products, and components within quality management systems/document control software.Request, create/edit specification documents and other product data (new and updates, version management, etc.) and assist in reviews, tracking/maintenance of plant production data, assessment results and similar, and ensuring compliance.Assist with maintenance and upkeep of resource guides/procedures and document templates, to include updates and maintenance of product photo standards, processing guides, and related standards.Assist with product samples, ingredient reviews, sensory evaluations (ice cream, donuts and other food items, coffee and beverage) including requesting, receiving/shipping, storing and testing/preparing product samples and related ingredients for evaluations/reviews.Conduct, document and report such routine quality evaluations in accordance with requirements and procedures.Provide support of testing (in-house and/or with third party labs) of product samples for complaint investigations, compliance, shelf life or other performance-type analyses, and related reporting/communication and organization/documentation of results.Maintain internal lab facilities/services, samples, and supplies in an orderly fashion.Assist QA Managers and Technologists in any other routine or non-routine tasks and/or project work, supplier audits and production qualification as may be required from time to time.Other Duties as assigned.

EDUCATION QUALIFICATIONS

Minimum Associate's degree or higher in Food Science or related fieldPreferred 4-Year degree in Food Science or related fieldPreferred 1+ years experience preferred in food manufacturing, production, research and development, quality assurance, or related food industry role.

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Global MindsetGeneral Knowledge of Quality and/or Food Safety principles and Management Systems relative to all Food CategoriesGeneral knowledge and practical application of Quality Assurance & standard food analytical techniquesBasic computer competency with functional skills in basic use of MS Excel, Powerpoint, and Word or similarAble to conduct basic research of quality/regulatory/laboratory testing topics, provide recommendations and reporting of findings.Should have good analytical skills, work independently with minimal direction, collaborate well in cross-functional team settings, high quality written, and verbal communication requiredOther Demonstrable Competencies:OrganizationCommunicationCustomer FocusDrive for resultsHigh attention to detail

DIRECT REPORTS

This position has 0 direct reports

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.