International Air Import Agent
Forward Air
Position: International Air Import Agent
Core Responsibilities & Duties:
Coordinate the transportation of goods by air Prepare and process required documentation for International Import Transportation Coordinate and manage air import shipments from start to finish Communicate with airlines, freight forwarders, and customs brokers to ensure timely and accurate shipments Process and track airway bills, shipment documents, and invoices Verify and track shipment compliance with government regulations Provide excellent customer service by promptly responding to inquiries and concerns Track and monitor shipments, providing regular status updates to customers Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise Collaborate with other internal departments such as accounting, sales, and operations to ensure timely and efficient service requirements Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws Other duties as assignedJob Requirements & Qualifications:
Minimum of 2-3 years of experience in international import operation Previous knowledge of cargo operations preferred Cargowise knowledge preferredWhat We Offer:
Competitive base salary Two weeks of paid time off within the first year of employment, sick time and holidays Company provided life insurance Health, vision, and dental insurance options Commuter benefit plan Optional supplemental life insurance 401(k) Wellness program
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