General Information Req # WD00086089 Career area: Sales Support Country/Region: Slovakia State: Bratislavský kraj City: Bratislava Date: Thursday, July 31, 2025 Working time: Full-time Additional Locations:  * Slovakia Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Are you an open-minded & proactive person who is willing to take ownership and contribute to profit of the company? Are you detail oriented with strong communication skill and able to work independently?

Then come and join us as an Internal Distribution Account Manager to support our customers and sales team in the Nordics region in their day to day agenda and back office tasks.

Your main goal is to increase customer satisfaction by minimizing escalations and improve customer experience with Lenovo by providing accurate and on-time solutions.

Sales Support responsibilities to our Distribution Account Manager with back-office tasks & Distributors will include:

Front line defense and extension of the sales to interlock with the rest of the organization Interlocks with functional teams, Support queries related to partner claims, orders and potential delays, proactive order backlog monitoring, interlock with logistics to ensure delivery requirements are met and understood by end-customer, interlock with finance regarding approvals and credit note creation for returned goods Weekly data analyses to propose top seller replenishment order, assist with available reporting and with data on revenue, aged stock, market shares Creation of Trade Promotions Creation of bids in internal systems in limited circumstance Answer queries and how to questions coming from partners Support of other administrative tasks related to ad-hoc tasks to assist sales productivity Process Education and New Tools Testing: within this role, you are asked to onboard new tasks & tools and to look for efficiencies in our processes and tools, best practice sharing between supported countries Escalations and prioritization with aligned functions as Supply Chain, Product management, Finance, Channel…

Organization
You'll report to a Sales Support Manager based in Bratislava.

What does the support require?

Consistent interaction (via email, call) and professional communication with external and internal customersProactive customer approach striving the best possible CXIdentification and understanding of customer needs Work with solutions teams to ensure opportunity can be created and order submitted by customerAid revenue flow by solving any potential issues that could impact ordering process on customer side.

What We Will Offer You:

• A multitude of professional and personal opportunities to grow

• Charity & volunteering activities 

• An international organization with a high focus on all types of Diversity in the team 

• Flexible working environment (combination of working from home/office)

• 3 sick days per year 

• Additional vacation days 

• 100% sick leave compensation up to 2 months per year 

• A broad selection of soft / hard skills trainings and individual mentoring 

• Employer contribution to the Third Pillar Pension System 

• Life & life events insurance, fully covered by company  

We are looking forward to discussing this position with you soon!

Base gross monthly salary from minimum 1950 EUR and above, depending on experience + variable part 12% of your annual earnings.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations:  * Slovakia * Slovakia

AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.