Workplace Solutions Divisional Communications is looking for a strategic storyteller who’s passionate about connecting crew to the people, priorities, and purpose that drive our division forward. In this role, you’ll develop and execute communication strategies that support Workplace Solutions initiatives, elevate leadership visibility, and engage crew across all levels of the organization.

You’ll partner closely with senior leaders to shape messaging that’s clear, compelling, and aligned to business outcomes. Whether you’re launching a new initiative, spotlighting crew impact, or simplifying complex topics, you’ll bring a creative lens and a deep understanding of your audience to every message.

This role is ideal for someone who thrives on collaboration, embraces new ideas, and isn’t afraid to challenge the status quo. You’ll join a close-knit team of communicators who are passionate about storytelling, strategy, and making communications meaningful.

You’ll determine the most effective channels, tailor content for diverse audiences, and build strong partnerships across the enterprise to ensure consistency and clarity. From divisional updates to enterprise-wide campaigns, your work will help shape how Workplace Solutions shows up across Vanguard.

If you’re energized by the opportunity to influence culture, drive engagement, and support leaders through thoughtful communication—this is the role for you.

Responsibilities:

Develop and implement communication strategies that support divisional goals and enterprise alignment.

Translate complex business initiatives into clear, compelling messaging tailored to internal audiences.

Serve as a trusted advisor to business partners and leaders, providing guidance on messaging, tone, and channel strategy.

Create and curate content across a variety of formats and platforms, including email, intranet, video, and live events.

Collaborate with cross-functional teams to ensure consistency and clarity in messaging.

Identify and elevate stories that reflect the division’s impact, values, and culture.

Measure communication effectiveness and apply insights to continuously improve.

Qualifications:

Five years related work experience.

Undergraduate degree or equivalent combination of training and experience.

Experience with strategic communications planning.

Cross-functional collaboration.

SharePoint design experience required.

Interest/experience with AI.

Media Services Background (recording videos, formatting, editing, etc.)

Experience in the Retirement Plan industry preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.