Job Description

We are seeking a friendly and enthusiastic Customer Center Intern to join our team in Yang Pu Qu, China. This internship opportunity offers a chance to gain valuable experience in project management and sales while contributing to our organization's success. As a Customer Center Intern, you will play a crucial role in supporting our customers and enhancing their experience with our products and services.

Assist in handling customer inquiries via phone, email, and chat platformsSupport the team in resolving customer issues and complaintsHelp handle some invoice or contractor transmissionParticipate in team meetings and contribute ideas for improving efficiencyCollaborate with other departments to ensure timely resolution of internal or external requestsContribute to a positive and supportive work environment

QualificationsCurrently enrolled in or recently graduated from a college or university program (preferably in business, communications, or related field)Strong verbal and written communication skillsFluency in Mandarin Chinese and EnglishBasic computer proficiency, including familiarity with Microsoft Office suiteTeam player with a positive attitude and willingness to learnNo prior work experience required, but a passion for customer service is essential

Additional Information

Ready to drive with Continental? Take the first step and fill in the online application.