We are seeking a friendly and enthusiastic Customer Center Intern to join our team in Yang Pu Qu, China. This internship opportunity offers a chance to gain valuable experience in project management and sales while contributing to our organization's success. As a Customer Center Intern, you will play a crucial role in supporting our customers and enhancing their experience with our products and services. + Assist in handling customer inquiries via phone, email, and chat platforms + Support the team in resolving customer issues and complaints + Help handle some invoice or contractor transmission + Participate in team meetings and contribute ideas for improving efficiency + Collaborate with other departments to ensure timely resolution of internal or external requests + Contribute to a positive and supportive work environment + Currently enrolled in or recently graduated from a college or university program (preferably in business, communications, or related field) + Strong verbal and written communication skills + Fluency in Mandarin Chinese and English + Basic computer proficiency, including familiarity with Microsoft Office suite + Team player with a positive attitude and willingness to learn + No prior work experience required, but a passion for customer service is essential Ready to drive with Continental? Take the first step and fill in the online application.