At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

POSITION OVERVIEW:

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly

KEY RESPONSIBILITIES:

Assist in managing order processing for pharmacies, including monthly orders and other operational tasks 

Ensure best practice is perform for order-to-invoice processes to achieve sales performance and provide good support to sales & marketing team and make sure all of PO transactions are processed efficiently

Assist in the process and track platform orders, including the inclusion of new products 

Support sales representatives and channel partners in processing orders and returns

Ensure clear and timely communication of customer requirements and feedback to relevant departments 

Ensure all data changes follow the correct approval workflow and are accurately reflected in internal systems

WHAT YOU'LL BRING TO ALCON:

Passionate about serving customers and driven by a desire to make people’s lives easier.

Strong internal and external customer service mindset

Fluency in English, both in written and spoken (other local language is an added advantage)

HOW YOU CAN THRIVE AT ALCON:

Opportunity to work with a leading global medical device company

Collaborate with a diverse and talented team in a supportive work environment

Competitive compensation package and comprehensive benefits

Continuous learning and development opportunities

Alcon Careers
See your impact at alcon.com/careers

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