Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Support Intern, you will engage with many of Rockwell Automation's customers across a variety of industries. Your mission is to support our customers to ensure that systems are maintained and functioning properly.

Your Responsibilities:

Support our customers and field personnel with troubleshooting and resolving customer issues in person or by phone, chat, and email channelsExperience the responsibilities of a Support Engineer in Motions & Controls to learn how they approach troubleshooting in their respective area of workManage customer interactions by setting expectations, capturing the issue, resolution and steps taken to troubleshoot, and following up with customers in a timely mannerManage electrical/automation projects with directionUpdate and draft documentation with solutions to commonly experienced problems to improve customer satisfaction.

The Essentials - You Will Have:

Active enrollment in a four year or advanced degree program at an accredited universityLegal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future

The Preferred - You Might Also Have:

Cumulative GPA of 3.3 or above with a Mechanical or Electrical Engineering major in progressExperience quickly acquiring new information and skillsExcellent written, verbal, presentation, and interpersonal communication skillsExperience collaborating with diverse groups, including clients, peers, and managers

What We Offer Interns:

Health Insurance including Medical, Dental and Vision401kPaid HolidaysTo learn more about our benefits, please visit www.raquickfind.com

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

For this role, the hourly compensation is from $20 - $32. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience

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We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.