Job Description

This position is responsible for the development, implementation, and support of interfaces between Quest Diagnostic applications and customer applications or Quest Lab Systems to Quest Laboratory instruments.

*Note this is a hybrid opportunity located in Schaumburg IL (3 days in the office 2 days work from home)

Pay Range: $75K - $90K/ year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®healthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!


Responsibilities:

Performs and facilitates research and testing, provide overall project leadership to ensure interfaces conform to the Quest HL7 standards.

Responsible for multiple implementations or conversion projects.Participates in information gathering for interface requirements.Educates and directly interacts with stakeholders to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.Provides direct interaction with client and client’s vendorDesigns and oversees interface implementation project plan.Responsible for providing project status updates.Will provide communications such as go-live notices, support documentation and operational checklists to our internal organization relative to any new or change to existing client interface. Implementation of communication scripts and protocols to include dialup, VPN and frame and web services. Provides 3rd tier support (as defined in the Support SOP) to EMR/LIS-Interface related problems.Provides post implementation supportResponsible for escalating implementation and support issues to appropriate persons or groups for resolution.Coordinate user-group sessions with EMR/LIS-Interfaced clients and internal staff to provide a forum for exchange of ideas to improve the overall delivery of our services. Meets productivity requirements for this position


Qualifications:

Education:  BS in Computer Science or related technical field is preferred

Work Experience:  

Required 2-5 years of experience in medical lab operations and IT functions, including direct involvement in clinical interface configuration/maintenance/support.Exposure to clinical healthcare environment.2-5 years experience implementing 3rd party EMR/LIS systems with emphasis on Epic, Cerner, Meditech, SCC Soft, as well as EMR’s including eCW, NextGen, and others

Physical and Mental Requirements:

Perform job duties with frequent interruptions or distractionsAdjust priorities quickly as circumstances dictate.Ability to interact professionally with colleagues and/or customers for different purposes in different contexts.Maintain composure under pressurePerforms a variety of duties, often changing from one task to anotherAbility to comprehend and follow verbal or written instructionsUsing effective verbal communicationUsing effective written communicationConcentrate on tasksAbility to making decisionsExamine/observe details

Other:

Ability to manage projects with little or no supervisionExcellent written and verbal communications skillsStrong problem solving, organizational, and analytical skillsAbility to work under pressure, managing multiple priorities, and complete tasks on time within a fast paced environmentMust be resourceful, self-motivated, and quick learner of highly technical systemsGeneral knowledge and understanding of operating systems, databases, application development tools, and data processingMust be proficient using Microsoft Office Suite of products, Microsoft Project a plusFunctional understanding of HL7 standards is requiredExperience with XML and SQL is preferredExperience with SoapUI is highly preferredExperience with Web Services is highly preferredExperience with SFTP is preferredFamiliarity with a commercial Integration Engine Product (i.e. Cloverleaf) a plus


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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.