At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Summary: 
Integration services engineers are responsible for providing support to clients in various integration-related matters. They work closely with our partners and customers to understand their needs and requirements, designing and implementing solutions to meet those needs. In addition, they provide ongoing support and maintenance of integrations, ensuring they continue to function optimally over time. This role requires strong communication skills, technical expertise in software development, and the ability to collaborate effectively with diverse stakeholders.

Responsibilities: 
• Provide technical guidance and support to clients during integration projects.
• Design and develop custom integrations using APIs, webhooks, and other technologies.
• Perform system testing and troubleshooting to ensure smooth functionality of integrations.
• Collaborate with cross-functional teams within Infobip, including product managers, developers, and customer service representatives.
• Create comprehensive documentation for reference purposes.
• Assist clients in configuring and utilizing Infobip’s products.
• Stay updated with new features and enhancements related to integration services.
• Ensure compliance with industry standards and best practices for integration processes.

Qualifications: 
• Bachelor's degree in computer science or a related field.
• Experience with API development and integration techniques.
• Strong knowledge of JSON, XML, and HTTP protocols.
• Familiarity with programming languages such as Java, C#, or Python.
• Understanding of cloud platforms like AWS or Azure.
• Excellent problem-solving and analytical abilities.
• Effective communication skills, both written and verbal.
• Ability to thrive in a dynamic, fast-paced environment.

Benefits:

• Health Insurance 100% covered by infobip

• Dental Insurance 

• Life Insurance 

• Commuting Allowance (parking slot or Uber)

• Meal Voucher

• Gym pass

• Childcare Assistance

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.