Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe.  This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises.  The Enterprise Architect should be an innovator, architect and business consultant, who is capable of creating solution content and enabling technical, product and sales teams. 

What you’ll do Responsibilities  Lead strategic technical conversations with business and C-level executives, on attaining key business outcomes Be a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within client organization Facilitate business and strategic cases for ‘first-of-their-kind’ opportunities and drive consensus among decision-makers Lead technical discussions and solution deep dives to deliver on the value of Stripe to their clients. Designs and captures multi-year roadmaps that can be consumed by Implementation Consultants and Integration Engineers to deliver on  Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events  Resolving escalated support requests for existing environments Providing recommendations, feedback and best practices to the product and engineering teams Develop scalable value drivers, end-to-end solutions, best practices, architecture guides, mentor and guide team towards practice-wide adoption   Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements 8+ years work experience in an architecture (application, technical, systems, integration), technical consulting, process re-engineering or application delivery/technical engineering role Mandarin speaking proficiency is required to work with enterprise Chinese merchants based in China Comfortable with developing and growing strategic consulting partnerships at the C-level Experience with scoping, defining and building solutions with large enterprise customers Experience with enterprise-level systems including middleware, systems flows, data/business object modeling, use case and user interface production delivery Demonstrated ability to think strategically about business, create technical definition around customer objectives in complex situations, develop solution strategies, motivate & mobilize resources, and deliver results Strong experience in data analytics is essential to drive insights and optimize performance Effective project management, communication, and stakeholder management skills with the ability to work well with a cross-functional and geographically dispersed team and customer base Experience with techniques including systems flows, data/business object modeling, use case and user interface prototyping Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands on skills, and passionate about working with customers to help build applications at scale Experience integrating with third-party APIs Competent in modern web application architecture, practices and concepts A keen sense of ownership, drive, and entrepreneurship is a must Thrives in a fast-paced, dynamic and collaborative environment Preferred qualifications Strong understanding of CRM, ERP, E-commerce solutions Expertise in AI and machine learning with experience in deploying transformative solutions Comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective, and be ready for hands-on delivery Experience working in the finance or payments industry - B2B, SaaS, and/or Marketplaces Subject matter expertise in a relevant industry, vertical or product Able to accommodate light travel quarterly for customer on-sites and team meetings