**Working Title: Integrated Service Delivery (ISD) Product Manager** **Job Class: Human Services Program Coordinator** **Agency: Human Services Dept** + **Job ID** : 85493 + **Location** : St. Paul + **Telework Eligible** : Yes + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 06/20/2025. _Please note that to be considered a bidder, you must be a permanent non-probationary DCYF employee in the same job classification as the position._ + **Date Posted** : 04/11/2025 + **Closing Date** : 06/20/2025 + **Hiring Agency/Seniority Unit** : Human Services Dept / MAPE DHS Central Office + **Division/Unit** : DCYF/ DCYF BSO Experience Prod Grp + **Work Shift/Work Hours** : Day Shift, 8:00am - 5:00pm + **Days of Work** : Monday - Friday + **Travel Required** : Yes (up to 10%) + **Salary Range:** $39.34 - $58.47 / hourly; $82,141 - $122,085 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE + **FLSA Status** : Exempt - Administrative + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. _In the 2023 legislative session, the Governor’s Office, Minnesota legislature, and leaders for children and families worked in partnership to pass legislation establishing the Department of Children, Youth, and Families (DCYF) to create a sustainable, public face for children’s issues in state government. This new cabinet-level agency brings together programs centered on children and families, including childcare and early learning, child support, child safety and permanency, economic support and food assistance, and youth opportunity. Formerly a part of the Department of Human Services, the new Department of Children, Youth, and Families (DCYF) Agency became effective on July 1, 2024. This position will start at DCYF on the first day of employment._ **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. _***This posting may be used to fill multiple vacancies***_ _***_ Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) _(Within Minnesota or neighboring state counties) and flexible hours options are available_ _.***_ The ISD Product Manager leads a cross-enterprise team who will oversee and guide the development, launch, and growth of digital products that create meaningful value for clients and for the state, in a person-centered integrated environment. They are charged with leading and executing the strategy, roadmap, and feature definition for enterprise applications that allow for Minnesotans to simultaneously apply for and enroll in most of Minnesota's social safety net programs (including cash assistance and the federal Supplemental Nutrition Assistance Program (SNAP). The long-term goal and roadmap for these products is expected to include Health Care Programs, and ensure people have easy, equitable, and consistent access to benefits that holistically meet their basic needs in accordance with their personal preferences and goals. **Responsibilities include but may not be limited to:** + Direct, own, and be accountable for all aspects of the assigned Integrated Service Delivery Product within the context of Minnesota’s human services delivery system enterprise, Modernization roadmaps and the technologies and information that enable them. + Accountable for delivering and managing all aspects of the Product’s life cycle including Product Management Leadership, Product Vision, Product Strategy/Planning, and Product Life Cycle Management. + Accountable for setting and owning the vision of the product, monitoring key performance indicators and metrics for its health, and prioritizing the work to be developed by the Product Team. **Minimum Qualifications** **_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**_** Four (4) years’ professional experience in leading product management and/or systems/application management in a large organization. Experience must demonstrate: + Leading at least one large scale product or service through successful delivery. + Lead high-quality product development using an agile methodology - iteratively improving products through delivery cycles. + Ability to interpret and leverage user research, user testing, and data analytics to make and validate product decisions. **Preferred Qualifications** + Experience strategically leading and managing highly politicized relationships with internal and external stakeholders and or partners with competing priorities. + Strong communication skills and experience and comfort with internal and external stakeholders within a government organization. + Variety of experiences working effectively with others from different backgrounds and cultures. **Additional Requirements** REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.