By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Are you passionate about making a difference in patients’ lives?** At Takeda, we strive to deliver innovative care and ensure patients receive the best support experience. Join us as an **IPS Partner** to make a lasting impact across therapeutic areas by designing, managing, and delivering high-quality, patient-centric programs. **About the Role** As the **IPS Partner** , you will bring your expertise to implement and oversee **Patient Support Programs (PSPs)** , ensuring they align with **global strategy** , meet **local brand objectives** , and adhere to the **highest operational and compliance standards** . Working across cross-functional teams, you will play a pivotal role in improving patient outcomes by embedding patient insights into cutting-edge support solutions. **Key Responsibilities:** Program Management: + Implement and manage **local PSPs** in alignment with **global strategies** and **brand objectives** . + Oversee **day-to-day operations** of PSPs, including service delivery, resolving operational issues, and ensuring seamless execution. + Maintain robust **data collection and reporting mechanisms** , ensuring patient privacy and data security adherence. + Regularly **monitor key performance indicators (KPIs)** to measure program impact, patient satisfaction, and targeted outcomes. Vendor & Compliance Oversight: + Manage the lifecycle of PSP **vendor contracts** and ensure **audit readiness** with all compliance elements integrated, such as pharmacovigilance, legal, and quality standards. + Actively lead **onboarding and performance assessment** of service providers via defined SOWs. + Ensure all third-party operations comply with **local healthcare regulations** and Takeda’s governance frameworks. Risk Management & Issue Resolution: + Identify potential **operational risks** early and implement **robust mitigation strategies** . + Maintain logs for **issues and CAPA plans** in response to audits or risk assessments. Collaboration & Cross-Functional Leadership: + Act as Takeda’s **internal expert on PSPs** , collaborating with Medical Affairs, Commercial, Legal, Market Access, Regulatory Affairs, and Compliance. + Act as the **operational lead** for cross-functional PSP meetings and coordinate program documentation. + Support the preparation and delivery of training materials for both **internal teams** and **third-party vendors** . Budget & Reporting Oversight: + Monitor PSP **budget execution** and ensure efficient **resource allocation** to optimize cost-effectiveness. + Proactively track and report financial and execution progress against program expectations. **Qualifications** + A **Bachelor’s degree** (Health Sciences, Pharmaceutical Sciences, Public Health). + **2+ years of experience** in PSPs or healthcare operations with direct patient or HCP interaction. + Advanced knowledge in **PSP platforms, CRM tools** , and an ability to manage cross-functional workflows. + Strong knowledge of **local healthcare regulations, data privacy,** and risk management. + Fluent in **English** and **Turkish** , with exceptional communication and presentation skills. **Must-Have Skills:** + **Project & Vendor Management:** Skilled in planning and executing multi-stakeholder programs. + **Patient-Centric** Mindset: Dedication to improving patient outcomes and experiences. + **Collaboration & Leadership:** Proven ability to bridge teams and foster cross-functional alignment. + **Analytical & Digital Tools:** Competence in simplifying complex data for actionable insights. **Locations** Istanbul, Turkey **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time