Job Description Insight Global's client is one of the largest law firms in the area with over 60 attorneys in various office locations. Their record of success is built by considerable settlements in civil casesandacquittals in criminal cases, but they work in other areas including personal injury, workers compensation, family/divorce law, litigation, real estate law,andmore. Company offers room for growth, great culture,andstability across teams. Day to Day: Responding to a high volume of live calls and emails from potential new clients daily. Managing the potential new client through the entire workflow from first call to assignment and/or decline. Managing and responding to various lead sources simultaneously. Conducting phone and occasional in-person interviews of potential new clients to understand their story, and document accurately the details of the potential matter. Accurately recording information received from potential new clients in the database. Assuring client confidentiality. Maintain a working knowledge of outside referral sources. Participate in regular meetings with attorneys for educational and collaborative purposes. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must Haves: 1+ year of experience working in the legal or related field highly preferred. Excellent communication skills, both written and verbal. Phone support background. Microsoft Office Suite and strong ability to learn a new database. Ability to manage multiple tasks in a fast-paced environment. Excellent organizational skills and attention to detail. Plusses: Bilingual in English and Spanish. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.