Start here at Hartford HealthCare and work where every moment mattersHartford HealthCare at Home doesnrsquot just take great care of our patients we take great care of our colleagues too Our benefit options at Hartford HealthCare at Home are designed so you can care for yourself and your family just as you care for others when you are hereWhat our colleagues love about HHCAHbullTuition Reimbursement up to after six months of employment and up to tuition discounts with partnering institutions for colleague AND dependentsbullLoan forgiveness for qualifying existing student loansbullEmployee assistance and wellness programs including a strong focus on promoting mental healthbullPaid time off and health insurance packagesbullAll therapists are provided a cellphone and laptopbullDiscounts on services products and optional coverages ndash movie tickets pet insurance travel and moreHartford HealthCare Rehabilitation Network HHCRN is the premier rehabilitation provider in Connecticut We provide rehabilitation services across the continuum acute care hospitals long term care facilities sub acute rehabilitation homecare outpatient centers and in community settings such as senior centers work sites and schools and colleges We offer a variety of specialists including oncology womenrsquos health sports medicine physical therapy occupational therapy and speech language and are known for our commitment to high quality customer focused outcomesHartford HealthCare at Home We currently have Fulltime Part time and Pay Per Visit opportunity with HHCRNrsquos home care division with flexible scheduling wonderful work life balance For over years Hartford HealthCare at Home has been fulfilling our mission by enabling individuals to achieve maximum independence participate in their own plan of care and to live with dignity while receiving quality care in their own homes Our dedicated caregivers of HHC at Home use the latest in research and education to develop a coordinated consistently high standard of care for all its customersCommunicate and coordinate referrals and patient care with onsite andor clinical areas within assigned region to provide seamless care to patients Locate patients that transfer to hospital and communicate with clinical teams and TCCs Receive and resolve inquiries for referral dataitems required for coding and billing Effective communication skills self directed with a spirit of team support and success curiosity and ownership flexibility and a consistent demonstration of HW Leadership Behaviors and modeling Efficiency and accuracy in completing work as assigned Adherence to regulatory and agency policies and proceduresJob responsibilitiesCollaborate and communicate with Primary Care Providers and home care staff to ensure continuity of medical care to include obtaining clarifying validating service requests and completing verbal orders Communicate with transitional care staff clinical colleagues physicianrsquos offices and home care staff to coordinate homecare orders follow up appointments risk factors insurance parameters and goals of care Providing consultation to referral sources on community resources and home care issues Consistently communicate with HHCAH management to make sure all issues and problems are seamlessly handling so that both the patient and the referral sources are satisfied with the results and process Responding to internal and external communication timely and accuratelyEnsure collection and appropriateness of referral documents to support sound medical practice Reviews demographic and clinical pre admission documentation ensuring accuracy of information Reviews referring and transfer documents and medication list for accuracy and adherence to regulatory compliance and assuring the transitional care processes are implemented Adheres to the practice of confidentiality HIPAA and other statefederal regulations regarding patients families staff and the Agency Ensuring adherence with referral management protocols policies and proceduresBuilding and supporting positive effective relationships across the continuum and with the patients communities and the team Utilizing sound clinical judgment identifying risk and safety concerns and triaging appropriately Acts as a liaison to SSO HHCAH staff departments and customers both internally and externally Locate and follow up on transfer patients and communicates status to clinical teams and onsite TCCsAssist Homecare Customer Coordinator with FF requirements and MD verification when work volumes are high Demonstrates HW Leadership behaviors and supports and team in culture and team building initiatives Actively participates in the performance improvement process known as HWPerform other related duties as required Start here at Hartford HealthCare and work where every moment mattersHartford HealthCare at Home doesnrsquot just take great care of our patients we take great care of our colleagues too Our benefit options at Hartford HealthCare at Home are designed so you can care for yourself and your family just as you care for others when you are hereWhat our colleagues love about HHCAHbullTuition Reimbursement up to after six months of employment and up to tuition discounts with partnering institutions for colleague AND dependentsbullLoan forgiveness for qualifying existing student loansbullEmployee assistance and wellness programs including a strong focus on promoting mental healthbullPaid time off and health insurance packagesbullAll therapists are provided a cellphone and laptopbullDiscounts on services products and optional coverages ndash movie tickets pet insurance travel and moreHartford HealthCare Rehabilitation Network HHCRN is the premier rehabilitation provider in Connecticut We provide rehabilitation services across the continuum acute care hospitals long term care facilities sub acute rehabilitation homecare outpatient centers and in community settings such as senior centers work sites and schools and colleges We offer a variety of specialists including oncology womenrsquos health sports medicine physical therapy occupational therapy and speech language and are known for our commitment to high quality customer focused outcomesHartford HealthCare at Home We currently have Fulltime Part time and Pay Per Visit opportunity with HHCRNrsquos home care division with flexible scheduling wonderful work life balance For over years Hartford HealthCare at Home has been fulfilling our mission by enabling individuals to achieve maximum independence participate in their own plan of care and to live with dignity while receiving quality care in their own homes Our dedicated caregivers of HHC at Home use the latest in research and education to develop a coordinated consistently high standard of care for all its customersCommunicate and coordinate referrals and patient care with onsite andor clinical areas within assigned region to provide seamless care to patients Locate patients that transfer to hospital and communicate with clinical teams and TCCs Receive and resolve inquiries for referral dataitems required for coding and billing Effective communication skills self directed with a spirit of team support and success curiosity and ownership flexibility and a consistent demonstration of HW Leadership Behaviors and modeling Efficiency and accuracy in completing work as assigned Adherence to regulatory and agency policies and proceduresJob responsibilitiesCollaborate and communicate with Primary Care Providers and home care staff to ensure continuity of medical care to include obtaining clarifying validating service requests and completing verbal orders Communicate with transitional care staff clinical colleagues physicianrsquos offices and home care staff to coordinate homecare orders follow up appointments risk factors insurance parameters and goals of care Providing consultation to referral sources on community resources and home care issues Consistently communicate with HHCAH management to make sure all issues and problems are seamlessly handling so that both the patient and the referral sources are satisfied with the results and process Responding to internal and external communication timely and accuratelyEnsure collection and appropriateness of referral documents to support sound medical practice Reviews demographic and clinical pre admission documentation ensuring accuracy of information Reviews referring and transfer documents and medication list for accuracy and adherence to regulatory compliance and assuring the transitional care processes are implemented Adheres to the practice of confidentiality HIPAA and other statefederal regulations regarding patients families staff and the Agency Ensuring adherence with referral management protocols policies and proceduresBuilding and supporting positive effective relationships across the continuum and with the patients communities and the team Utilizing sound clinical judgment identifying risk and safety concerns and triaging appropriately Acts as a liaison to SSO HHCAH staff departments and customers both internally and externally Locate and follow up on transfer patients and communicates status to clinical teams and onsite TCCsAssist Homecare Customer Coordinator with FF requirements and MD verification when work volumes are high Demonstrates HW Leadership behaviors and supports and team in culture and team building initiatives Actively participates in the performance improvement process known as HWPerform other related duties as required Minimum RequirementsPreferred RequirementsEducationAssociates degreeEducationBachelorrsquos DegreeExperienceMinimum of year preferable in acute care or homecare settingExperienceThree years of experience in acute care or homecare settingLicensure Certification RegistrationLicensure Certification RegistrationLanguage SkillsExcellent verbal and written communication skills including computer usageLanguage SkillsKnowledge Skills and Ability Requirements Ability to effectively communicate at all levels within the organization and share knowledge ideas and information Able to understand problem situation solve problems and independently assess a wide variety of tasks in order to effectively take action to identify solutions to benefit the business initiative Ability to support implement and effectively monitor change required Ability to collaborate with all layers of the management and administration teams within a HHCAH region and the communityMinimum RequirementsPreferred RequirementsEducationAssociates degreeEducationBachelorrsquos DegreeExperienceMinimum of year preferable in acute care or homecare settingExperienceThree years of experience in acute care or homecare settingLicensure Certification RegistrationLicensure Certification RegistrationLanguage SkillsExcellent verbal and written communication skills including computer usageLanguage SkillsKnowledge Skills and Ability Requirements Ability to effectively communicate at all levels within the organization and share knowledge ideas and information Able to understand problem situation solve problems and independently assess a wide variety of tasks in order to effectively take action to identify solutions to benefit the business initiative Ability to support implement and effectively monitor change required Ability to collaborate with all layers of the management and administration teams within a HHCAH region and the community