Description We are looking for an Intake/Customer Service Specialist to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will provide exceptional support to both clients and attorneys, ensuring all interactions are handled with professionalism and efficiency. This position is ideal for someone who is detail-oriented, enjoys assisting others, and has a strong commitment to delivering outstanding customer service. Responsibilities: • Handle inbound calls and respond to client inquiries with professionalism and accuracy. • Manage client intake processes, ensuring all necessary information is collected and organized efficiently. • Collaborate with attorneys and internal teams to provide seamless support and assistance. • Utilize CRM systems to document interactions and maintain accurate client records. • Manage correspondence to address client needs and follow up on inquiries. • Maintain a high level of integrity when dealing with confidential information. • Work proactively to identify and resolve client concerns or issues. • Ensure all communication aligns with the company’s standards for quality and professionalism. • Contribute to a positive and client-focused environment by delivering consistent and reliable service. Requirements • Proven experience in customer service, call center, or client support roles. • Strong ability to handle inbound calls and communicate effectively with clients. • Exceptional organizational skills and attention to detail. • Demonstrated ability to manage correspondence and client intake processes. • High level of integrity and professionalism in handling sensitive information. • Excellent verbal and written communication skills. • Ability to work collaboratively with attorneys and internal teams. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .