Intake Coordinator-RN (LHTC) Full Time Rochester, NY, US Requisition ID: 1609 Apply Salary Range: $30.00 To $38.30 (USD) Hourly Intake Coordinator-RN SUPERVISORY POSITION JOB TITLE: Intake Coordinator- RN/ Evening DEPARTMENT/PROGRAM: Medical Services SUPERVISOR: Nurse Manager/Health Coordinator PAY GRADE: 82 FLSA STATUS: NON EXEMPT JOB SUMMARY: Under the general direction of the Nurse Manager, the Intake Coordinator-RN is a Registered Nurse who will assist in supervising Clinical Aides (as needed in absence of Lead Clinical Aide). In addition to supervision, the Intake Coordinator-RN will manage and direct the intake and admissions process during primarily evening hours. The Intake Coordinator-RN medically and psychiatrically triages and admits new clients who are appropriate for a medically supervised withdrawal detox or inpatient rehab bed. The Intake Coordinator-RN works with all disciplines to promote positive medical outcomes. The Intake Coordinator-RN will demonstrate and be accountable to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: + Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures. + Maintains confidentiality and security for all client and staff related materials and/or records. + Is responsible assisting in the supervision of the clinical aide team. + Oversees the intake process working with the health coordinator, providers, director of LHTC and administrative team, including billing and utilization review. + Triages potential admissions and when needed assists in providing alternative appropriate referrals. + Conducts client admissions meeting regulatory requirements. + Trains and guides other nurses in the admission process. + Participates in the on-call rotation to cover nursing needs. + The Intake Coordinator-RN may stand in for the nurse manager/Lead RN when they are not available to ensure the continued operation of the nursing department. + The position will share on call duties with Nurse Manager and Senior Director of Nursing and Inpatient Services + Under the general supervision of the Nurse Manager/Health Coordinator, the Intake Coordinator-RN may be additionally responsible for the monitoring, treatment and safety of individuals aged 16+ receiving medically supervised treatment for substance use withdrawal. + Takes temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and assess the condition of patient, and/or monitors unlicensed staff in obtaining vital signs as directed. + Accurately transcribes provider orders in accordance with written policy. + Communicates with pharmacy staff to obtain medications, conducting prior authorizations as needed to ensure continued care. + Assesses acute symptoms of withdrawal, psychiatric status, and/or medical needs. Accurately documents assessments, and effectively communicates nursing assessments to the interdisciplinary treatment team including medical and psychiatric providers. + Obtains a full nursing assessment and history, accurately documenting findings and communicating acute needs to the treatment team. + Assists in the behavioral management of patients which include verbal redirection and active listening. Functions as a role model to reinforce the development of adaptive behaviors. + Implements crisis management techniques to de-escalate clients. + Utilizes compassionate therapeutic intervention to assist patients in regaining or improving coping skills. + Provides appropriate level of patient education to improve client’s, and their families, level of understanding regarding illness, treatment, patient rights and responsibilities, and the acquisition of adaptive coping behaviors. + Provides special attention/monitoring of those patients at risk for suicidal behaviors or leaving against medical advice. MINIMUM QUALIFICATIONS: + NYS Registered Nurse license + Bachelor degree preferred + At least 3 years of experience as a Registered Nurse + At least 2 years of experience working in direct care of clients with substance use disorder; psychiatric background a plus + 1 year in a supervisory role preferred + Knowledge of medication assisted treatment + Ability to establish effective working relationships with other staff, clients and referral sources. + Maintain compassion and empathy as well as clear boundaries with clients under the influence of alcohol and other drugs. POSITION SPECIFICS: Skills: CPR/First Aid, BLS Certified Narcan training a plus Physical Demands: + Standing/Walking: Standing and walking is required for the majority of time spent on campus. Nurses must be able to walk around campus throughout shift (including hills, stairs, and inclement weather conditions) + Lifting: Regular lifting of medical supplies, medications, patient supplies, and patient charts, all weighing up to twenty pounds is required. + Bending: Bending is required when administering patient care. One must be able to bend to touch the floor to remove environmental hazards. Kneeling: Squatting is required when operating medical equipment and performing aspects of patient care, such as CPR COMPETENCIES: Leading Self + Character and Courage (Integrity and Trust) + Do the right thing, because it is the right thing, even when no one is looking. Truth to Power. + Customer Focus + Build positive relationships through communication and collaborative problem solving. + Commitment to Diversity, Inclusion, Justice and Equity + Believe in the dignity and humanity of all people to reach their full potential. Leading Others + Process Management + Develop and monitor processes and organize resources to achieve desired results. + Develop Self and Others + Continually develop self and others capabilities to attain the highest level of performance possible. + Managerial Courage + Make difficult decisions, own those decisions, and have difficult conversations, all in the best interest of the agency.