We Are Inspired to Serve. Join us!The Centralized Intake Department aims to standardize the process of ensuring accurate financial review of all admissions, as directed by community staff. This position works closely with community Admission Coordinators and Healthcare Navigators to convert referrals into admissions. The Intake Coordinator will be responsible for completing eligibility verifications, obtaining authorizations, and entering the this into the EHR. This position will contribute to the reduction of third party bad debt, increased cash flow and reduced billing to collection time.

Complete all financial verifications to confirm health insurance benefits, coverage, and identify the primary/secondary payers requested by community staff, as outlined in the Centralized Intake Process.

Responsible for monitoring changes to eligibility and coverage from third party payors accepted by individual organization communities and keeping community teams abreast of the changes. Maintain up-to-date knowledge of the financial and coverage aspects of skilled nursing revenue cycle to ensure accurate reimbursement from all payor sources.

Input all admission data into the EHR system including demographics, payer sources, emergency contacts, physicians, and uploading preadmission attachments.

Maintains professional and timely communication with all interactions including amongst team members, community staff, organizational leadership, referral sources, etc.

EDUCATION AND WORK EXPERIENCE:

Required Degree:   High School Diploma

Preferred Degree:  Associates Degree

Experience: 

Minimum of two years of professional experience in skilled nursing sales, admissions and/or healthcare business development/sales.

CCRC experience is preferred but not necessary.

KNOWLEDGE, SKILLS AND ABILITY:

Understanding of the skilled nursing payer mix and a high-level understanding of third-party reimbursement (Medicare, Medicaid, and Managed Care) is required.

Must have excellent customer service skills and good organizational skills

Must be able to develop relationships and communicate effectively with remote co-workers.

Must maintain a high level of confidentiality in all aspects of the job.

Compensation Pay Range:

$20.38 - $24.88 per hour

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $20.38 - $24.88 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

Medical, dental and vision insuranceEmployer paid group term life and disabilityPaid Time Off (PTO) & six paid holidays403(b) with a 3% employer matchFitness center use at most facilities.Various voluntary benefits:Life, AD&DTuition assistance and scholarshipsEmployee assistance programLegal services, home/auto insurance, discount purchasing programPet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.