Purpose & Scope:
The Intake coordinator provides the initial contact for Recovery and Wellness unit. This individual conducts a brief telephone screening to determine the nature and extent of the patient’s addiction issues. Based on the initial clinical assessment and the patient’s expressed needs, a determination of appropriate treatment services needed will be made. This may require an outside referral if the services for inpatient are not required or cannot be provided on Recovery and Wellness. The intake Coordinator is responsible for obtaining the initial insurance information to be given to the insurance verification department for benefit review. As appropriate the Intake Coordinator will assist in the clinical management and discharge planning of all detox patients only. The Intake Coordinator will work closely with the Behavioral Health Outpatient Services to provide coordinated referral services for any appropriate patient. Also this individual will participate with Outpatient Services in the implementation of a coordinated strategic marketing plan to enhance overall admission to both inpatient and outpatient services.
Education:
Bachelor's degree in counseling or in a related field is required.
Experience:
Three years of experience in mental health counseling or addictions counseling is preferred.
Certification/Licensure:
Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor, or Certified Substance Abuse Counselor (CSAC) required.
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