Minneapolis, MN, 55405, USA
2 days ago
Intake Coordinator
Description We are looking for a dedicated Intake Coordinator to join a healthcare organization in Minneapolis, Minnesota. This contract position focuses on scheduling patient appointments, procedures, and follow-up visits to ensure efficient coordination across departments while delivering excellent service. The ideal candidate thrives in fast-paced environments, possesses exceptional organizational skills, and prioritizes patient satisfaction. Responsibilities: • Schedule patient appointments, procedures, and tests based on clinical urgency and provider availability. • Verify patient information, including insurance coverage and referral requirements, to ensure accuracy. • Communicate appointment details and instructions clearly to patients, addressing any questions or concerns. • Collaborate with clinical and administrative teams to streamline scheduling and avoid conflicts. • Handle cancellations, reschedules, and follow-ups for no-show appointments to maintain efficiency. • Maintain confidentiality of patient records and adhere to compliance standards. • Input and update patient information in electronic health records and scheduling systems. • Respond to incoming calls and inquiries regarding scheduling or general information promptly. • Deliver outstanding customer service to patients, families, and healthcare staff. Requirements • High school diploma or equivalent required; additional medical office training or an associate degree is preferred. • Minimum of one year of experience in scheduling, healthcare, or a medical office setting. • Proficiency in electronic health records and scheduling software systems such as Epic, Cerner, or Athena. • Strong communication and interpersonal skills to interact effectively with patients and staff. • Excellent organizational abilities and attention to detail to manage multiple tasks efficiently. • Ability to perform well in a fast-paced environment while maintaining accuracy and professionalism. • Familiarity with medical terminology is an advantage. • Knowledge of content management systems or production environments is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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