Job Title: Veterinary Insurance Administrator
Location: Bletchingley, Surrey
Job Type: Fullt-ime 40h p/w Monday-Friday

About Us:
North Downs Specialist Referrals is a progressive, team-oriented Referral Veterinary Hospital located in Bletchingley, Surrey. We are dedicated to delivering outstanding care to animals and exceptional support to our clinical and non-clinical teams. We are currently seeking a reliable and proactive Insurance Administrator to join our team. This is a permanent full-time position working 40h per week Monday to Friday.

To process all insurance forms in liaison with clients, clinicians and insurance companiesManaging insurance claimsCompleting and processing claim formsDealing with insurance queries from clients, referring veterinary surgeons and insurance companiesManaging insurance claims

For direct claims

Liaising with clients re payment of admin fee and depositTalking client through the process and ensuring that all forms are correctly completedLiaising with insurance companies to organise pre-authorisation when necessaryFollowing up any queries between client and insurersArranging pre-authorisations for clientMaintaining monthly report of claims submittedScanning documents into Jupiter SystemOther admin tasks as may occasionally be requested by the Client Care Manager and to support the rest of the Admin team (e.g answering telephones, arranging appointments etc).

The ideal candidate will demonstrate;

Experience in the same or similar roleAttention to detailGood customer service skillsConfident telephone mannerGood team working skillsA knowledge of the veterinary profession would be an advantage

Benefits

5 weeks holiday + bank holidays + Birthday LeaveExtensive free online Linnaeus CPD programCareer progression opportunitiesStaff discount schemesLife AssuranceEnhanced sickness payEnhanced equal family leaveE-car salary sacrifice schemeEmployer contribution pension schemeWellness program including:Employee assistance programEyecare voucher schemeFree annual Flu jabCycle to work schemeRecruitment referral reward scheme

About Us:

North Downs Specialist Referrals are an internationally acknowledged referral centre of excellence for specialist veterinary care. Our RCVS accredited practice offers access to one of the largest groups of veterinary specialists within the UK and Europe. We are continuously aiming to provide the highest standards of medical and surgical care for our patients within a caring and compassionate environment. 

Our team consists of over 60 Registered Veterinary Nurses (RVN) and 31 recognised specialists in surgery, internal medicine, ophthalmology, oncology, neurology, cardiology, dentistry, diagnostic imaging and anaesthesia.

North Downs Specialist Referrals is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.  

 

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.  

 

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. 

 

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about NDSR, Linnaeus or the role please contact our Talent Acquisition team at sofia.thackray@linnaeusgroup.co.uk

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Salary Value: £ 27,040;

Salary Description: per annum;