Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

The Instructional Designer develops structured, high-impact training using modern methodologies like ADDIE, SAM, and LxD. The role focuses on creating scalable learning solutions, building SEMATECH-aligned certification frameworks, and leveraging AI for personalized training.

Responsibilities

Building certification frameworks aligned with SEMATECH standardsExploring AI-driven solutions for training personalization and scalabilityApplying instructional design principles to classroom and online trainingDeveloping storyboards, documents, eLearning modules, and other media for training deliveryDesigning training for hardware service, maintenance, installation, repair, troubleshooting, part replacement, and upgradesInterfacing with functional teams (e.g., R&D, support, manufacturing) to develop training contentResearching and converting technical information into training for both technical and non-technical audiencesConducting independent review meetings with engineering and technical staffSupporting testing and validation of training solutions, specifying revisions, and validating with SMEsSubmitting change requests for written procedures as neededFollowing documentation best practices and templates; devising new standards where necessaryManaging projects end-to-end, including planning, monitoring, and change managementMaintaining action trackers and project documentationMaking independent decisions with minimal or no managerial supportDemonstrating independent judgment in developing methods, techniques, and evaluation criteriaCollaborating effectively with SMEs across functions and geographiesDriving alignment among stakeholders with conflicting requirementsHandling complex problems requiring higher-order critical thinking and evaluation of alternativesMaintaining a high level of detail orientation while keeping the big picture in mindDemonstrating high motivation, initiative, and commitment to continuous learningCommunicating clearly in written and spoken English with an international audiencePreparing training curricula and delivering technical training when neededWorking efficiently in a matrix environment with multiple direct and indirect managersCollaborating with global teams and adapting to diverse cultural contexts

Minimum Qualifications

Bachelor’s or Master’s degree in Engineering, Science, or Instructional DesignAt least 7 years of experience in technical engineering fields (semiconductor industry preferred)Strong technical developing skills with demonstrable examplesHigh-level English proficiency with strong written and verbal communication skillsProven ability to manage complex projects, collaborate across global teams, and apply modern instructional design methodologies such as ADDIE, SAM, and LxD.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.