San Francisco, CA, USA
8 days ago
Instructional Designer
Kforce has a client in San Francisco, CA that is seeking an Instructional Designer. Summary: To ensure thorough training and long-term adoption, the Central Sales Training and Enablement team will be adding Sales Systems Training Facilitators and Program Managers to help lead training implementation and manage long-term system adoption. In this role, the Instructional Designer will flex their talents in training facilitation and driving change management with our commercial teams. The ideal facilitator is technical, energetic, driven, and a self-starter with previous experience in large-scale systems implementations and adoptions, particularly with customer-facing teams. The Instructional Designer will help manage the training experience by leading instructor-led trainings, ensuring pre-and post-work is complete, and providing long-term support and retraining, as necessary, for commercial teams. Responsibilities: * Manage the day-to-day implementation of a large-scale systems rollout for a dedicated team of commercial reps Creating instructor-led training events * Inviting teams to ILT and ensuring they are prepared for the event (e.g., have access to sandbox, SFDC, etc.) * Manage implementation of course curriculum, tracking participation of bout ILT and elearning * Following-up with managers about participation and attendance * Lead all instructor led training sessions for your dedicated training groups, ensuring accurate and complete training * Host ongoing office hours and follow-up training sessions, as requested and required * Gather feedback from participants and managers about the training via formal and informal methods and share with core implementation team * Review adoption metrics with the central team and look for opportunities to drive long-term tool adoption
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