Essential Duties & Responsibilities

Collaborates in the creation of high-level design documents, storyboards, and audio narration scripts.

Designs and develops engaging, interactive learning solutions aligned with instructional objectives and business performance goals.

Creates courseware for various delivery formats: instructor-led training (ILT), virtual instructor-led training (vILT), asynchronous e-learning, and blended learning programs.

Leverages adult learning theory and modern technologies (e.g., Web 2.0, audio narration, voice-over, video, graphics, simulations, animations, scenarios, gamification) to enhance learning experiences.

Ensures learning content complies with accessibility standards such as WCAG 2.0 and Section 508.

Develops SCORM, AICC, or Tin Can/xAPI-compliant content for compatibility with learning management systems (LMS).

Regularly updates and revises learning materials to maintain accuracy and relevance.

Follows all applicable policies, procedures, and regulatory requirements.

Works under close supervision with guidance from leadership.

Performs additional duties as assigned

Qualifications & Requirements

Education:

Bachelor’s degree in Instructional Design, Education, Communication, or a related field.

Experience:

Minimum of 1 year of experience as an Instructional Designer creating interactive, scenario-based, and multimedia-rich courseware.

Solid understanding of adult learning principles, instructional methodologies, and design frameworks (e.g., ADDIE or similar).

Proficiency in eLearning development tools such as Articulate Storyline, Adobe Captivate, Lectora Inspire, Camtasia Studio, or similar.

Familiarity with Adobe Creative Suite (Acrobat, Photoshop, Illustrator).

Experience with virtual training platforms (e.g., Adobe Connect, Webex) and LMS platforms (e.g., Moodle, Saba, CourseMill, SharePointLMS)