**现场安装工程师** **在这个岗位上，您将有机会** 为客户提供高质量的服务，包括安装、维修、预防性维修和升级。这个职位对于确保客户的长期满意度和忠诚度非常重要，并且在客户服务业务和销售业务的增长中发挥着非常重要的作用。 **您的职责是** + 为客户提供高质量的服务，包括安装、维修、预防性维修和升级 + 准备并准确及时的提供各类服务报告 + 发展和维护与客户的良好关系，确保客户满意和忠诚 + 制定并达到与客户满意度和服务质量的考核指标 + 根据需要为公司其他团队、ASP和团队成员提供支持，专注于团队协作 + 参加培训并发展相关的知识和技能 + 支持销售业务和客户服务业务 + 完成团队及公司交办的其他工作 **您隶属部门的架构和文化** 该职位隶属于服务与解决方案实施团队，团队一直注重人员发展，通过公司完善的培训体系，帮助员工快速适应职位，不断提升自身技术水平及综合素质。服务与解决方案实施团队是一个以人为本，彼此和谐共处，互助合作的优秀团队 **要成功应聘本职位，您应当具备以下技能和经验** + 本科或以上学历，生物医学工程、电子电气、自动化及相关的专业 + 对医疗产品有较强的技术知识 + 良好的沟通能力，乐于与他人分享 + 自我激励和自我管理 + 能接受出差 **In return, we offer you** A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. **How we work at Philips** Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Our hybrid working model is defined in 3 ways: _We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving. _We embrace flexibility:_ Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis. _We want to be at our best:_ The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best. **Why should you join Philips?** Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.