As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Inside Service Parts Lead – Growth Track (Sales /Operations/ Customer Support)Come join a team where People make the difference! As part of Marmon Holdings, Inc., a highly decentralized organization, Marmon-Herrington values people with the aptitude, attitude, and entrepreneurial spirit to drive success. We’re committed to attracting and growing top talent — and helping you build your career here.
We are looking for a technically minded and motivated early-career professional to join our team as an Inside Service Parts Specialist. This is a hands-on role focused on learning our products, supporting customers, and developing critical sales and operations skills.
You’ll start by building technical expertise in our parts business, with the opportunity to grow into future roles in Parts, Sales, Operations, or Customer Support leadership based on your performance and career interests. Explore the full range of opportunities in the career path outlined below.KEY DUTIES AND RESPONSIBILITIESLead and manage the Service Parts Team, ensuring efficiency and accuracy in all processes.Oversee the Shipping and Receiving department to streamline operations.Develop deep product knowledge of the Marmon-Herrington product line, including bills of material and part functionality in the heavy truck market.Work cross-functionally with shop and office personnel to understand production processes and spare parts needs.Collaborate with key stakeholders to implement and enhance an e-commerce platform while optimizing resource allocation.Engage customers proactively to ensure their needs are met, follow up on quotations, and identify sales opportunities.Analyze customer buying patterns to identify missed opportunities and develop a strategic stocking plan aligned with organizational objectives and customer demands.Develop a competitive database to track industry trends, competitor offerings, and market gaps.Work with Procurement and Finance to maintain optimal inventory levels while minimizing excess and obsolete (E&O) stock.Collaborated with OE sales and cross-functional teams to identify and pursue opportunities to re-engage customers with declining activity.Provide weekly activity reports to the Sales leadership on customer activity and development progress.SKILLS AND QUALIFICATIONSBachelor’s degree in Engineering, Business, Sales/Marketing, or a related field preferred — equivalent hands-on experience also considered.1–5 years of professional experience in sales support, service parts, technical customer service, or related fields.Strong technical aptitude and willingness to learn the heavy truck or automotive sector.Highly organized with strong time management and prioritization skills.Comfortable with Microsoft Office Suite (Excel, Word, PowerPoint).Clear and professional written and verbal communication skills.Self-starter with a customer-first attitude and drive to solve problems.Interest in growing in Parts, Sales, Operations, or Customer Support leadership roles over time.Willingness to occasionally travel for training or customer support needs.
CAREER PATH:
This role is designed as an early-career development opportunity within Marmon-Herrington and the broader Transportation Group of Marmon Holdings, a Berkshire Hathaway company. It offers a pathway for individuals who want to build a long-term career within Marmon-Herrington or across Marmon Holdings. Successful team members will have the opportunity to grow into expanded roles in Sales, Operations, or other areas of the business, based on performance and career aspirations.
HOW TO APPLY:
Interested candidates should submit a resume and a brief cover letter outlining your interest and career goals.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.