Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Role Description

As an Inside Sales Representative, you will manage and grow a portfolio of customer accounts across the EMEA region. This role is a valuable steppingstone into a commercial career at Eastman, offering autonomy, direct customer engagement, and clear growth opportunities.

Responsibilities Manage existing accounts: handle order follow-ups, complaints, credit concerns, and sample requests. Serve as the Voice of the Customer, providing feedback on product quality, performance, and service. Communicate product and service value, including pricing and credit terms. Generate sales leads through proactive outreach and territory planning. Negotiate pricing and sales terms to close business and meet sales targets. Maintain regular customer contact via phone and email, with approximately 30 face -to-face visits per year. Build strong relationships across customer organizations beyond procurement, including Operations, Technology, and Senior Leadership. Utilize consultative selling techniques and CRM tools to track opportunities and forecast sales. Analyze territory and market data to identify growth opportunities and develop account plans. Qualifications Bachelor’s degree required; Master’s or MBA preferred. Minimum 2 years of customer-facing experience. Excellent communication skills in English; additional European languages (German, Dutch) are a plus. Strong organizational and negotiation skills with a consultative sales approach.

 

Join us and take the next step in your commercial career with a role that offers autonomy, development, and the chance to make a real impact in a dynamic industry.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day