Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. Role Description As an Inside Sales Representative, you will manage and grow a portfolio of customer accounts across the EMEA region. This role is a valuable steppingstone into a commercial career at Eastman, offering autonomy, direct customer engagement, and clear growth opportunities. Responsibilities + Manage existing accounts: handle order follow-ups, complaints, credit concerns, and sample requests. + Serve as the Voice of the Customer, providing feedback on product quality, performance, and service. + Communicate product and service value, including pricing and credit terms. + Generate sales leads through proactive outreach and territory planning. + Negotiate pricing and sales terms to close business and meet sales targets. + Maintain regular customer contact via phone and email, with approximately 30 face -to-face visits per year. + Build strong relationships across customer organizations beyond procurement, including Operations, Technology, and Senior Leadership. + Utilize consultative selling techniques and CRM tools to track opportunities and forecast sales. + Analyze territory and market data to identify growth opportunities and develop account plans. Qualifications + Bachelor’s degree required; Master’s or MBA preferred. + Minimum 2 years of customer-facing experience. + Excellent communication skills in English; additional European languages (German, Dutch) are a plus. + Strong organizational and negotiation skills with a consultative sales approach. Join us and take the next step in your commercial career with a role that offers autonomy, development, and the chance to make a real impact in a dynamic industry. Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day