OVERVIEW
We are searching for a Inside Sales Representative - Growth Account Manager to join our team!

In this role, you will be using your relationship building and networking skills in the healthcare market to expand the use of Clinical Effectiveness solutions for healthcare institutions within your assigned territory.  The Growth Account Manager will own the entire sales cycle from start to finish with a select number of accounts in their territory. The Growth Account Manager will be responsible for the retention and growth of existing customers (60-70%) along with acquisition of new customers (30-40%). Territories are subject to change periodically.

DUTIES & RESPONSIBILITIES

Opportunity Identification & Development

Coordinate closely with Overlay Teams for New Business OpportunitiesIdentify target opportunity and stakeholdersFacilitate outreach and background information collection with new opportunityIdentify and build relationships with key stakeholdersConduct customer needs assessmentQualify target opportunity based upon account value, threats, and barriersDetermine opportunity accountability & responsibilities by role for active selling phase

Active Selling

Identify and validate customer needsCommunicate product value proposition and solution designCustomize product solution proposal and messagingDevelop and review implementation scopeObtain solution acceptanceExecute collaborative active selling functions including contract creation, terms and conditions development, quoting, and contract modificationsConduct contract reviews, pricing, negotiationObtain final signature and finalize order

Customer Management

Review account utilization management reportingConduct account review meetingsProvide ad-hoc customer support and issue routingCollaborate with marketing in account communications planning and marketing campaignsIdentify and close cross-sell and up-sell opportunitiesExecute contract renewals

QUALIFICATIONS

Education: College degree or equivalent work experience

Experience:

3+ years of full cycle B2B sales experience in healthcare industry, preferredDemonstrated ability to build relationships with and present to key decision-makers, a plus if background is with hospitals and health systemsExcellent account management skills and ability to manage external and internal business prioritiesStrong organization skills to manage large book of businessAbility to demonstrate and communicate value of sophisticated and complex products/technologiesHighly motivated, with proven ability to over-achieve individual and team-based targetsAbility to construct, present and execute a Territory Business PlanAbility to effectively partner with overlay team to achieve mutual goalsMicrosoft product suite and SalesForce.com experience, preferred

Desired Attributes

Experience selling Saas/software productsExperience working for large enterprise organizationsExceptional verbal and written communication skillsSuperior time management, prioritization, and organizational skillsExcellent administrative and organizational skills and process-orientation

TRAVEL: 10% - 25% as necessary for occasional customer and team meetings approved by the business

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They are not intended to be an exhaustive list of all duties and responsibilities and requirements.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $52,800 - $72,600
 This role is eligible for Commission.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.