Job: IRC11921 **Description** Job Title Inside Sales Rental & Service Location Webster, FL, US Position Summary Requires direct supervision. Provides assistance to the sales work group in order to achieve assigned objectives. Assists in coordinating entities involved in the "inquiry to order" cycle phase completion. Communicates with others in the salesforce. Handles incoming customer calls for existing or new customers. Can be the initial point of contact for incoming customer calls. Essential Functions **Summary of Responsibilities:** Assisting the product sales group by making touchpoints and doing sales research with as many new and dormant customers as possible. This will primarily consist of phone calls accompanied by some email and LinkedIn efforts. Will be responsible for sweeping the various industries for contacts and making connections with the intention of growing our business. Develops customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone and email. Coordinates with the US-based Rental and Service sales team and other departments to ensure that customers receive the best service possible. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. **Major Tasks, Responsibilities and Key Accountabilities:** + Understands and can utilize data mining tools to investigate and determine emerging markets. + Makes calls, recruits and performs touchpoints to potential new customers daily. + May provide quotes, pricing and delivery information to customers and may be responsible for their own group of customers. + Knowledgeable of matting inventory (amount, location, availability, and condition). + Works with Finance to ensure collections of revenue is received timely. + Performs follow-up to ensure timely shipment of materials and customer satisfaction. + Maintains strong working relationships with vendors. + Tracks open sales orders. + Maintains accuracy of CRM and Business Intelligence (BI) tools for US based Rental and Sales organization. **Qualifications:** + Knowledge of Transmission & Distribution, construction and/or composite matting industry. + Working Knowledge of Microsoft and other CRM and BI sales tools. + Undergraduate degree with 2-5 years of related experience. + Under supervision, exercises limited latitude/independent judgment. + Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor. + May requires overnight travel, less than 10% of the time. **Location:** Based in the Pittsburgh or adjacent area and works in open office format or remotely. Education & Experience Requirements High School Diploma or educational equivalent. Entry level. Understanding of fundamental concepts of product and/or services. Excellent communication skills. Good judgment and team skills. Customer Service experience preferred. Overview **WHY JOIN NPK?** One of NPK's Core Values isExcellence. It means we are committed to delivering value through performance,innovation, and service quality, and that commitment starts with YOU! NPK iswhere you can challenge yourself in new and exciting ways and work in anenvironment that supports and values you. Here at NPK, we are committed tofinding, developing, retaining, and rewarding the best talent while providingan environment where our employees can grow professionally and personally. **WHAT WE DO** NPK is the only site accesssolutions partner to manufacture and rent industry-leading sustainable composite matting (https://npki.com/solutions/products/dura-base-composite-mat-system/) , along with a full suite ofservices including planning, logistics, and remediation — so you can protectyour people, the environment, and your bottom line. **WHAT WE VALUE** At NPK, our values, safety,integrity, accountability, respect, and excellence are more than words—they arenon-negotiable fundamentals that define what is important to us. They are thefoundation for our purpose. Our purpose encapsulates how ourvalues work together to drive our decision-making, actions, and behaviors. Theyhelp us create meaningful relationships with each other, our clients, andpartners. Every day, we strive to live these values and fulfill our purpose,building a culture that reflects who we are and where we’re headed. **_P_** **-** **_People Focused_** - First in every action **_U_** **-** **_United_** **-** Different voices make us strongertogether **_R_** **-** **_Reliable_** **-** Unwavering in our quality andservice **_P_** **-** **_Passionate_** **-** Energy and excitement is our fuel **_O_** **-** **_Optimistic_** **-** Any moment is a chance to shine **_S_** **-** **_Sincere_** **-** Authenticity starts with vulnerability **_E_** **-** **_Enterprising_** **-** Agility is the key to opportunity How To Apply Register to create an account then search for the vacancy. Click Apply to complete your application online. _We are an equalopportunity employer. NPK and its affiliates do not discriminate againstapplicants or employees on the basis of race, color, age, religion, sex(including pregnancy and gender identity), national origin, sexual orientation,disability, military service/veteran status, genetic information, or any otherprotected status. For more information on Equal Employment Opportunity, pleaseclick_ here (https://npki.com/careers/) _._ _NPK International, Inc.is committed to ensuring equal employment opportunity, including providingreasonable accommodations to individuals with a disability. Applicants with aphysical or mental disability who require a reasonable accommodation for any partof the application or hiring process may contact the Manager, HR Governance& Compliance at_ _[email protected]_ _._