Summary Job title: Inside Sales and Customer Service Job ID: 202553850003 Department: Olympia - SEC Location: WA-Olympia Description Summary: We’re looking for someone who’s passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you’ll fit right in here. In this role, you’ll support our customers — from contractors to manufacturers — helping them get the tools, support, and solutions they need to do their best work. Experience in the electrical field is a big plus, but attitude and a desire to grow with us matter most. We’re a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we’ll bring the coaching. Reports to: Profit Center Manager Minimum Qualifications: + Communication Proficiency Additional Competencies: + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-Oriented + Flexibility + A “Customer First” Mindset – genuinely driven to help people succeed Preferred Qualifications: + Bachelor’s degree in a technical or business discipline, or equivalent experience + Familiarity with Computers and Microsoft Products + Two years of experience in the electrical industry or similar field Working Conditions: This job operates in a professional office and warehouse environment. You’ll use standard office equipment, and occasionally lift/move up to 50 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provide outstanding service to new and existing customers (phone, email, and in person) + Accurately write and manage customer orders, following sales policies + Maintain and strengthen existing customer relationships + Proactively meet or exceed monthly sales goals + Collaborate with outside sales and other departments to serve customer needs + Offer ideas to improve processes and service + Follow up on quotes, orders, and materials in a timely manner + Stay up to date on new products and services we offer CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $21.63 to $28.85 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care + Long Term Disability Insurance after 25 months + Life Insurance at 1X your annual salary + 401(k) (18 or older) + Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days + Paid Holidays - 9 days each year + Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually + Paid Pregnancy & New Parent Leave + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc