Ferndale, WA, 98248, USA
45 days ago
Inside Sales
Job Summary Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales and business functions for your dedicated branch and other branches. Job Duties and Responsibilities + Manages and maintains price structures and discounts in Salesforce consistent with account volumes, operating income goals, and customer assignments. + Interfaces with outside sales, customers, and branch staff to discuss open orders, inventory, pricing, availability, and delivery of products.  + Communicates any changes on open orders and potential new orders to the Manufacturing, Inside Sales, and Outside Sales teams.  + Participates in resolving customer concerns and follows-up to ensure customer satisfaction.  + Develops and manage daily pricing strategy to work with sales personnel in administering contracts, project bids, and MRO agreements.  + Stays informed of new markets, products, services, warranties, competition, regulations, and other general information related to current sales trends. + Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch Manager. + Communicates customer sales, concerns, and requirements to Outside Sales team. + Consults with engineering and quality staff on regulation requirements or design changes. + Prices all RFQ opportunities. + Coordinates all purchased products with vendors and purchasing department. + Performs other related duties as assigned. Job Specifications Skills + Thorough understanding of business ethics. + Ability to learn all Lamons’ and competing products. + Knowledge of competitive landscape. + Ability to learn production processes and flow of product. + Conflict resolution and problem-solving skills. + Strong verbal and written communication skills. + Basic knowledge in math conversions and measurements for product dimensions. Technical Systems & Modules + Salesforce + Syteline + Microsoft Office; PowerPoint, Word, Excel, SharePoint, Outlook + Zoom + Microsoft Teams + Adobe Acrobat + Tableau   Education + Bachelor’s degree in Marketing, Sales, Business, or related field preferred. Work Experience + Required: 4 years’ experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, Manufacturing industry. Physical Requirements + Prolonged periods of sitting at a desk and working on a computer. + Must be able to lift 15 pounds at times. Compensation & Benefits: + Compensation Details:  Compensation will vary within the range based on skills, industry experience, and previous Inside Sales experience. + Range: $45,000 - $60,000/yearly + Category: Salary Non-Exempt + Eligible for overtime pay + Opportunity for quarterly bonus + Benefits: + PTO: Vacation time: 2 weeks and Sick time: 1 week (both PTO options are prorated for the year) + Eligibility for Health (PPO and HSA), Dental, and Vision insurance as of day one. + Employee Assistance Program (EAP) + 11 Paid holidays + Pet insurance + 401K with company match + Long term and Short term disability Powered by JazzHR
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