Sales & Applications Engineer II 

Company Name:HVAC Measurement

Job Type: Full-time/Onsite/Inside Sales/Support

We are a growing company that invests in our people, our products, and our technology.  We offer real opportunities for career growth. Our salaries are competitive with the market,  and we have a great benefits platform that includes 10 paid holidays annually, vacation,  sick time, 401K with employer match, and flexible work scheduling together with a great  positive culture! Full-time employees (30+ hours a week) have access to medical, dental,  vision, and other insurance offerings that include employer-paid life insurance.   

Who We Are: 

ONICON Flow & Energy Measurement has delivered market-leading flow and energy  measurement products since 1987. We focus on delivering exceptional customer service  and quality engineered flow and energy measurement instruments for hydronic heating and  cooling systems. ONICON is part of the TASI Measurement brand of companies. TASI  Measurement is a collection of world-class flow meter companies around the globe,  producing flow meters and flow measurement solutions for a wide variety of industrial and  scientific industries. 

Job Summary: 

We are seeking a highly motivated and skilled Sales & Applications Engineer II to join our  team at our company. The ability to communicate well is of the highest importance in this  position. The ability to multi-task in a fast-paced work environment is required. This position also  requires strong interpersonal relationship skills due to the level of interaction with people both  inside and outside of the company. This candidate will be responsible for inbound phone calls  and e-mails from customers, representatives, and consulting engineers. The candidate for Sales &  Applications Engineer II position will respond to all correspondence in a cordial and technically  sound manner. In addition, Sales & Applications Engineer II will initiate calls to customers to ask  about technical issues with respect to orders, request for quotations, and specifications.  

Essential Functions and Responsibilities: 

• Works cooperatively and constructively with our Customer Service Team, Regional and  Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and  ensure customer satisfaction. 

• Develops and maintains strong technical and applications expertise with all of     our products.

• Develops and maintains expertise with our order entry system.  

• Prepares quotations and responds to technical inquiries in a timely manner in response to  customer requests. Supports our independent reps in these efforts also.

• Able to read and comprehend engineering specifications and drawings and suggest the  appropriate company products to quote and submit, including pointing out exceptions to  the specification. 

• Supports preparing submittal packages and special wiring & installation diagrams for  customers as required. 

• Provides technical support and assistance to our Customer Service group, especially on  large or complex orders. 

• Provides direct support for high-profile projects and technical service issues as required.  • Attends trade shows in a supporting role, along with a senior associate.  

• Assists service department with technical troubleshooting and product returns as required. • Provides feedback and assistance to the Product Management Team with respect to the  development of sales, and technical documentation.  

• Provides direction, guidance, and coaching to less experienced Sales Engineers, and  Customer Service personnel. 

• Able to work cooperatively with the Engineering and Product Management Department to  create SDOs (special deviation orders) to meet special customer requests when approved  by management.  

• Participates in training seminars for customers and offsite engineering training sessions  (lunch and learns). Works cooperatively and constructively with the Customer Service  Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual  sales goals and ensure customer satisfaction. 

• Perform any other duties or responsibilities as requested by the Supervisor or Manager. Knowledge and Skills Requirement: 

• Microsoft Office – Excel, Word, Outlook, Sales Logix  

• CAD experience helpful   4 year degree in engineering discipline or HVAC exp of 2 years or building automation related fields.   We will train you on our products that you don't know.