Inpatient Pharmacy TIS Coordinator **MercyOne** 1 Positions ID: TRHEUS00609976MERCYO Posted On 08/27/2025 **Job Overview** **Employment Type:** Part time **Shift:** **Description:** Under the general direction of the director, coordinates the hospital’s interface with pharmacy information technology, both within and outside of the pharmacy department. Serves as a resource for staff members and is responsible for working with the department to develop and implement efficiencies related to technology. Also serves as a representative for MMC Dubuque to Trinity Health Corporate regarding information technology needs and functionality. **SCOPE OF SERVICE:** Customers: Internally to pharmacy, nursing, technology information systems, and management staff. Externally to physicians’ offices, rural hospitals, technology vendors and Trinity Health Corporate staff. ESSENTIAL FUNCTIONS: Adheres to the principles of caring and expected behaviors outlined in Mercy Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy Medical Center's Mission and Values. Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Maintains pharmacy information systems and automated technology. Coordinates and assists the Pharmacy Department with inventory and supply management. Tests and verifies software releases and enhancements prior to installation in the production environment. Coordinates the efforts of department staff in verifying the software. Develops and revises policies and procedures assuring compliance with regulatory agency standards as they apply. Provides training materials and/or Inservice programs for pharmacy-related applications. Coordinates/ensures accuracy of interfaces with pharmacy systems. Monitors hardware preventive maintenance, maintains pharmacy computer equipment, and troubleshoots problems. Determines and documents the cause of errors. Provides for proper storage of pharmacy records maintained on automated systems. Demonstrates organizational skills that allow appropriate prioritization of tasks and completion of assignments within the specified timeframe. Identifies/implements changes or improvements to systems and processes that positively affect efficiency, effectiveness, service, or quality of department IS applications. Maintains and enhances the pharmacy inter/intranet sites and databases ensuring data quality. Develops and generates reports needed to facilitate patient care/department goals. Work closely with patient accounts to correct and verify pharmacy charges. Demonstrates commitment to the pharmaceutical care team as reflected in the team values. Supports and abides by all Mercy Medical Center departmental and safety policies and procedures. Acts in a professional manner reflecting the mission, philosophy and values of Mercy Medical Center. Performs other responsibilities as requested by the Supervisor, Mercy Pharmacy. Demonstrates specific customer focused behaviors. Demonstrates activity to impact change within your departments, with other departments, and within the Community Health Care System. Promotes and establishes effective relationships within the department, with other departments, physicians, and with hospital guest and clients. Takes an active role in enhancing abilities to carry out job functions through personal and professional/job-related growth and development. Have a functional understanding of the inpatient pharmacy operations by training and being certified as a pharmacy technician. TIS Coordinator will function as a pharmacy technician at least 50% of the time. **ADDITIONAL FUNCTIONS:** Serves on designated committees and task forces as assigned. **SKILLS AND ABILITIES REQUIRED:** Maintain a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center. Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.). Provide a high level of customer responsiveness and serve as a role model to encourage a commitment to customer service. A strong service orientation is required. Must be able to work independently on multiple tasks and follow through on assignments with minimal direction. Must demonstrate the ability to exercise fair and professional judgment in dealing with pharmacy’s internal and external customers. Ability to exercise considerable tact and discretion when dealing with sensitive issues and confidential information. Must have excellent written and verbal communication skills with the ability to relate to people across all levels and diverse backgrounds; ability to handle interactions with discretion, tact and courtesy. Must be able to gather information and complete analysis then document findings and recommendations. Ability to prepare/review/analyze records, reports, purchase orders, and requisitions, etc. in a timely fashion. Must be able to make decisions based on known parameters. Must be able to organize, prioritize, and function in an environment with multiple stress factors. Must be competent in computer skills needed to perform purchasing. Willingly accepts personal responsibility for decisions, actions, attitudes and behaviors that contribute to the overall effectiveness of the organization. Communicates effectively, follows through on assignments, uses resources efficiently, participates in learning opportunities and treats others with respect and dignity. May be required to increase/decrease work schedule and/or vary hours depending on the needs of the department. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS: Type and finger dexterity are essential. Capability to distinguish color, clarity, and read computer screens and printouts. Must be able to receive and interpret verbal and written communications. Must be able to communicate this information to others. Be able to make subjective interpretation, evaluation, and determine priorities. Be able to lift computer equipment up to 35 pounds without assistance and up to 40 pounds with assistance. Be able to sit for extended periods of time. Be able to read and type at a CRT for long periods of time. Must be able to perform detailed tasks. Be able to complete work-related tasks while subjected to frequent interruptions and changing work priorities. Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. **MINIMUM QUALIFICATIONS** (EDUCATION, LICENSURE, CERTIFICATION, AND EXPERIENCE REQUIRED): Education: AA degree in computer technology required. Pharmacy experience is desired. Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 5 years thereafter. Experience: Information systems/PC knowledge and experience required. Pharmacy technical experience preferred. Special Skills, Competencies, and Aptitudes: Must have the ability to make sound, independent decisions. Must have a strong interest in computer/automated technology. Must have the skill to prioritize assignments and delegate duties, as appropriate. Must have the ability to communicate effectively with other hospital personnel, vendors, and service personnel. Must be able to work independently and follow through on assignments with minimal direction. **Certification/Licensure:** Certified Pharmacy Technician (CPhT) required or willingness to obtain within 12 months of hire. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Primary Contact 1682448263570 Smith Jennifer Talent Acquisition Partner, Human Resources 563-589-9673 Phone Phone Phone 563-589-9673 Fax jennifer.smith009@mercyhealth.com Email True True True **Job Details** Categories Health Care Pharmacy Location Dubuque, IA Job Type Employee Full/Part Part Time Company ID 1154 Job REQ # TRHEUS00609976MERCYONEENUS \# Positions 1 Start Date 20250827 End Date 20251005 Featured Job TH Ad TH Comments **Similar Jobs** Part Time Inpatient Pharmacist MercyOne Member Services Coordinator Cottingham & Butler/ SISCO Occupational Therapist-Inpatient UnityPoint Health Finley Hospital Full-time Dentist Crescent Community Health Center Part-time Dentist Crescent Community Health Center Physical Therapist- Inpatient/Outpatient UnityPoint Health Finley Hospital Claims Coordinator Cottingham & Butler/ SISCO Event Coordinator Cottingham & Butler/ SISCO Inpatient Pharmacist Full Time MercyOne Business Office Coordinator - Dyersville-Part time MercyOne **Share this Job** MercyOne **About the Company** MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home. MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year. The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019. MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.