Ingeniero de Soporte a Proyectos
Copeland
**About Us**
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations.
We are looking for your talent, join our team and start your journey today!
Ejecutar la recepción técnica de proyectos de automatización en supermercados, verificando de forma remota la conexión del sitio y el cumplimiento del alcance, que incluye, entre otros, medición de energía, control de HVAC, refrigeración, iluminación y demás sistemas integrados. Gestionar múltiples proyectos en paralelo, documentar incidencias, dar seguimiento a garantías y coordinar la resolución de faltantes para el cierre total de la instalación, asegurando calidad y plazos establecidos
**Basic Purpose and Function:**
Recepción técnica de proyectos
+ Verificar de forma remota la conexión y operación de los sistemas instalados en el sitio.
+ Confirmar el cumplimiento del alcance, incluyendo —pero no limitado a— medición de energía, HVAC, refrigeración, iluminación y otros sistemas automatizados.
Gestión y seguimiento de proyectos
+ Administrar múltiples proyectos en paralelo, asegurando el cumplimiento de plazos y calidad.
+ Coordinar con las áreas involucradas para resolver desviaciones y riesgos detectados.
Documentación y control de incidencias
+ Registrar incidencias técnicas y coordinar acciones correctivas.
+ Mantener un historial actualizado de cada proyecto.
Seguimiento de garantías y faltantes
+ Monitorear periodos de garantía, coordinar reclamaciones y verificar soluciones.
+ Dar seguimiento a faltantes y pendientes hasta el cierre completo de la instalación.
Comunicación técnica
+ Mantener contacto constante con equipos internos, contratistas y clientes para reportar avances, incidencias y cierres.
**Job Requirements:**
+ Ingeniería en áreas afines (Electrónica, Mecatrónica, Eléctrica, Industrial o similar)..
+ Formación en liderazgo, gestión de equipos o ITIL (deseable) es un plus
+ Mínimo 2 años en gestión o soporte de proyectos técnicos.
+ Experiencia con sistemas de control paramétricos, BMS y plataformas de monitoreo.
+ Inglés intermedio a avanzado (lectura, escritura y comunicación técnica).
+ Dominio en diagnóstico, monitoreo y optimización de sistemas de control.
+ Excel avanzado, Power BI, Word y PowerPoint para análisis y reportes.
+ Programación básica de controladores paramétricos.
+ Gestión de proyectos y control de avances.
+ Documentación técnica y control de incidencias
**Job Requirements:**
+ Horario rolado, incluyendo turnos matutinos, vespertinos y fines de semana de acuerdo con la cobertura operativa requerida.
+ Modalidad: Presencial, con disponibilidad para guardias o atención remota ocasional fuera de turno.
**Onsite Work Arrangement:**
This role is based fully onsite, and not eligible for hybrid or remote work opportunities.
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment.
**No calls or agency requests please.**
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
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