Infrastructure Subject Matter Expert
NTT America, Inc.
**NTT Data Greece** team is looking for a Infrastructure **Subject Matter Expert (SME)** in Athens to work with our clients in the **European public sector.**
We are seeking a highly experienced and knowledgeable **Infrastructure Subject Matter Expert** (SME) to provide strategic and technical guidance across infrastructure-related projects. The Infrastructure SME will play a critical role in ensuring the design, implementation, and maintenance of robust, scalable, and secure infrastructure solutions that align with organizational goals and industry best practices.
**Your role:**
+ Provide expert-level guidance on infrastructure architecture, including servers, storage, networking, virtualization, and cloud platforms.
+ Collaborate with cross-functional teams to define infrastructure requirements and ensure alignment with business objectives.
+ Evaluate and recommend tools, technologies, and processes to ensure high availability, performance, and security.
+ Lead or support infrastructure-related projects, including migrations, upgrades, and new deployments.
+ Review and validate technical documentation, configurations, and operational procedures.
+ Ensure compliance with internal policies, industry standards, and regulatory requirements.
+ Mentor and support infrastructure teams by sharing knowledge and best practices.
+ Participate in incident response and root cause analysis for infrastructure-related issues.
+ Stay current with emerging technologies and trends in infrastructure and cloud computing.
**Infrastructure:**
+ Operations of physical server
+ Storage (primary and back up)
+ Operating systems (Linux and Windows)
+ Hypervisor (VMware) and virtual machine
+ Kubernetes cluster management
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**Why NTT DATA?**
We value a **collaborative** and **supportive** environment, celebrating **curiosity** and **engagement**
We are committed to supporting the physical, financial and emotional well-being our of employees
**Career development.** Training path and access to learning opportunities, yearly performance reviews and a mentorship program
We believe in **work-life balance** and **flexibility** . Wear casual clothing, decide your working hours and enjoy our hybrid working model
**Talent Friends.** Refer a friend and receive a **bonus** when they join
**We care about you**
**Health & well-being.** Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions
**Diversity & inclusion.** We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. **\#WeAreAllUnique** **\#YouMakeUsUnique**
Please let us know if you require us to accommodate any accessibility needs during the recruitment process.
**Benefits at NTT DATA Greece**
Health insurance for the employee and one dependent family member (100% paid by NTT DATA)
Meal vouchers of 120€ per month (x12)
Corporate mobile phone: subscription & device
Teleworking equipment allowance
Udemy Account
Access to Open Up mental health service
28 days of paid annual leave consisting of your legal holidays and compensation days
**Your profile:**
+ Bachelor's or master's degree in computer science, Information Technology, or a related field.
+ 8+ years of experience in IT infrastructure, with at least 3 years in a senior or SME role.
+ Deep expertise in areas such as data center operations, cloud platforms (e.g., AWS, Azure, GCP), networking (LAN/WAN, firewalls, VPNs), virtualization (VMware, Hyper-V), storage and backup solutions.
+ Strong understanding of ITIL, DevOps, and security frameworks.
+ Excellent communication and documentation skills.
+ Proven ability to lead and influence technical teams.
+ Fluency in English (B2 level minimum); knowledge of another European language is a plus.
**You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).**
*This role may require flexibility, including shift-based work and on-call responsibilities, depending on operational needs
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