Manage customer demands and guide requestor towards a technical solution and platform (on-prem & cloud) in VCI. This includes:
Decision on best fitting technology platformDrive follow up discussions where necessarySupport High Level Cost indicationCreation of solution designLogical Design & GIANT SupportTransfer into Delivery (Project or Standard Service)Issue Consultancy Forum Meetings
Working with VCI teams during project development stages to ensure appropriate delivery solution design support and advice is available to projects during their formative stages.
Key accountabilities and decision ownership:1. Act as technical Pre-Sales Team for BRMs:
Responsible for ensuring Technical and Financial advisory (i.e. Feasibility Analysis) to BRM in their Demand assessment, scoping and classification with Local Markets
2. Assess, scope and design (Low-Level Design) target solutions in strict collaboration with 3 delivery HUBs:
Responsible for GF & LM E2E Solution Design, assess (technical) request categorization & GIANT support.
3. Provide Technical implementation support along project/ program life cycle:
Collect and translate Infrastructure request requirement into a comprehensive solution design.Ensure alignment with Programme & Project Managers to make sure technical resources can build and implement the designed solutions on time and with respect to design quality standards and practicesEnsure alignment with Tech Pillars to make sure simple demands will be handled by them E2E.
4. Consultancy-Interface to technical pillars, Customers & Product Management
Core competencies, knowledge, and experience:Pre-Sales:
• Expert knowledge of modern IT technologies: on-premise and/or in Public / Private Cloud within VCI Product Portfolio
o DRCC
o OCI
o CI
o VMWare
o Azure
o AWS
o GCP
o (future technologies tbd)
• Advance knowledge of LAN, WAN, WLAN, Telephony, Storage & Backup, Configuration and administration of Firewalls, switches, routers
• Ability to translate future-state business capabilities and requirements into solution architecture requirements
Design & Delivery:
• Strong IT delivery management background with specific experience in infrastructure implementation
• Low level infrastructure design practices, standards and governance & best practices within data security
• Experience designing and supporting complex network solutions in a large organization
Communication & Way of Working
• Strong communication and interpersonal skills, able to deal with customers and internal teams to deliver results
• International experience and background in a complex business environment essential as well as ability to work across an international and distributed team
Must have technical / professional qualifications:• Minimum of 5 years of experience in at least two Infrastructure solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development
• Qualifications on working within Agile & Waterfall project methodologies
.Fluent English#VOIS#WeMoveTheWorld#MoveWithUs