With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.

 As an Infrastructure Engineer II at JPMorgan Chase within the Corporate Sector - The Decom Factory, you will develop expertise in software, applications, and technical processes related to infrastructure engineering. The Decom Factory, in partnership with Infrastructure Platforms (IP), is tasked with executing comprehensive decommissioning of hosting platforms and backend infrastructure. This involves consolidating both logical and physical activities across Infrastructure Platforms. The IP Decom Factory acts as the central hub for all decommissioning efforts, whether complete or partial, including application decommissioning, data center relocations, and the partial decommissioning of team member hosts, operating system instances, databases, web servers, and storage. You will collaborate closely with Line of Business clients, IP partner teams, and engineering groups to create standardized, resilient operating environments at all Global Data Centers and Remote Sites. Your role will involve coordinating and managing logical and physical asset decommissions as requested by clients, ensuring compliance with service level agreements and quality standards. You will handle client escalations professionally, participate in project meetings, and use metrics to document performance. Additionally, you will focus on process improvements to boost the efficiency and quality of the server decommissioning function. Collaboration with various teams, including Engineering, Operations, Monitoring, Storage, Networks, Backup, DCO, Application Owners, Line of Business, and Project Managers, is crucial to successfully implement critical decommissioning initiatives.
Job responsibilities

 

Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully metDrives results, collects and analyzes monitoring data in test and production, and sees assignments through to completionCarries out day to day work assignments with some guidance and within documented parametersEscalates issues to appropriate leadersDevelops considerations for upstream/downstream data and systems or technical implicationsAdds to team culture of diversity, opportunity, inclusion, and respect

 

Required qualifications, capabilities, and skills

 

Formal training or certification on infrastructure engineering concepts and 2+ years applied experience. 

Data Center Infrastructure Experience: At least 3 years of experience in delivering data center infrastructure products and services, including server, storage, and networking.

Project Coordination: Minimum of 2 years of experience in coordinating projects and technical resources.

Operating Systems Knowledge: General understanding of multiple operating systems such as Redhat Linux, Microsoft Windows, IBM AIX, Solaris, and VMware ESX, along with monitoring and supporting Wintel WEB-based services.

Change Management: Over 3 years of working knowledge of Change Management processes, tools and procedures.

Database Experience: Experience with Oracle, Oracle RAC, and MS SQL.

Virtualization and Server Platforms: General understanding of VMware Virtual Center, blade-based server platforms, and their design and management tools.

Data Storage Technologies: Experience with SAN and NAS data storage technologies, including EMC, Hitachi Data Systems, IBM XIV, and NetApp.

Networking Knowledge: Good understanding of routing/switching concepts, IP assignment, LAN/WAN/VLAN configurations, CISCO/Juniper products, and network inventory management systems.

Process Engineering: Experience with process engineering, ITIL/Six Sigma approaches, workflow management, and complex provisioning environments.

Enterprise Technology Delivery: Proven success in delivering enterprise technologies to lines of business in large-scale enterprise environments.

Preferred qualifications, capabilities, and skills

Global Team-Oriented Approach: Ability to work collaboratively with partner organizations in a large corporate environment. Understanding the impact of actions beyond the immediate location and respecting cultural differences to operate effectively within a distributed team.

Customer-Service Focus: Commitment to ensuring that services not only meet current business needs but are also prepared for future requirements.

ServiceNow: Utilized for Change Management and Incident Management processes.

Jira, Confluence, & MS SharePoint: Understanding and working knowledge of these tools for project management, collaboration, and document management.