Kroll professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same. That means when you take your place on our team, you’ll discover a supportive and collaborative work environment that enables you to excel. If you’re ready to share your perspective with the world, make a real impact at Kroll. Find out how our approach will change everything for YOU.

Kroll’s Cyber Risk team works on over 3,000 cases a year, including some of the most complex and highest profile matters in the world. With experts based around the world, supported by ground-breaking technology, we help protect our client’s data, people, operations and reputation with innovative assessments, investigations and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience. 

Clients count on us for quick and expert support in the event of and in preparation against a cyber incident; from incident response to risk assessments, and complex forensics to breach notification and ID theft remediation we help clients – of all sizes – respond with confidence.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll.

Day to Day Responsibilities:

The Infrastructure Engineer will primarily work closely with the Infrastructure & Solutions Architect on projects but will also participate in BAU support where required, provide guidance and support to less experienced colleagues on matters in which you may be a subject expert and to take part in the on-call rotation. Out of hours work will be required to complete some projects or system updates, these responsibilities are shared within the team.The Infrastructure Engineer will be responsible for building, automating, deploying and managing end-to-end solutions within Kroll’s Hybrid Cloud data center environments.Working with the Solutions Designer, Development Architect and third parties as appropriate, the engineer will be responsible for ensuring that a technical design document describing the technical architecture for the program/project is produced.Understand the business and application requirements and translate into an Infrastructure solution.Ensure that all technology selected for the program conforms to the organization’s technical long-term strategy and standards.Become a central point of understanding of the end-to-end technical architecture for the solution concerned.Build IT Infrastructure solutions based on requirements making use of new and existing IT capabilities and services.

 

Support and build cloud compute, network & storage systems demonstrating an understanding of fundamental technologies.Provide after-hours support as required to address system outages and perform system updates/upgrades/modifications.Identify new processes or modify existing processes to improve efficiencies in the support and monitoring of the department’s production applications.To advise on capacity planning of the existing IT infrastructure, taking regular feedback from support team for existing issues and advise on technical architecture to overcome issues.Become a central point of understanding of the complete end-to-end technical architecture for the business area concerned.Provide value add in optimizing Technology for Business to reduce the cost of IT.

Essential Skills 

Core competencies, knowledge, and experience:

Education Qualification - Should be a minimum BS in Computer Science or equivalent field.Total Experience –8+ years. Relevant Experience – 4+ yearsStrong verbal/written communication skills Extensive hands-on technical skills within a hybrid cloud and cloud native environment (AWS / Azure) designing and implementing market facing platforms.Experience implementing solutions through automation and the DevOps approach. Skills in infrastructure automation (Terraform, AWS CloudFormation, Azure Resource Manager) and building platform solutions leveraging the DevOps model. Experience of working within a Service environment and technical teams of IT experts with an understanding of the ITIL framework.Should be experienced in operational services, compliance, capacity analysis and vendor management.Experience of being able to highlight issues and solutions within the scope of existing platforms as well as while designing new solutions.Experience working with outsourced or offshore supplier support groups.

Technical / professional qualifications:

A broad understanding of enterprise-class technologies.Ability to interface with Applications Team to understand the application landscape and their interface to different systems in the IT landscape.Should have thorough Hands-On/Consulting/Planning experience (4+) in the following Technology Areas: Platform designCloud Technologies (AWS & Azure)Automation technologies (Terraform, AWS CloudFormation, Azure Resource Manager)Holistic view of IT InfrastructureThe candidate should have expert knowledge in one or two Domains and knowledge and Awareness in other areas as mentioned below:

 

Level

Domain

Expert

System Solution Architecture (Three-Tier, HA, Scalability & SOA)Platform Automation (Infrastructure as Code, DevOps)Design of Cloud Platform solutionsHigh Availability / Disaster RecoverySecurity

Knowledge

Industry trends, best practices

Awareness

Data Migration, Consolidation, Optimization

Business Skills

Strong interpersonal skills and ability to translate IT technical language into everyday terms which users can understand, specifically non-technical senior management.Ability to interact with customers to ensure that the service is flexible, efficient, and responsive.To work through issues analytically to a successful conclusion.A track record of delivering services to defined service levels.Experience in collaborating with multi-discipline teams in distributed locations.Experience of working in an operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.Proven ability to deliver improvements that deliver greater value to the customer and business through more efficient delivery and/or lower costs.

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com.

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