Citigroup Services Technology- Infrastructure and Platform management team is looking for a strong Technology/Platform Delivery Lead with Infrastructure / Delivery Project management experience who Designs, builds, and maintains a stable and efficient infrastructure to optimize service delivery across Production, QA, and Dev environments. Key responsibilities: The role will include, but not limited to the following · Display strong working relationship with technology development teams, architecture & engineering teams, testing teams, project management teams and infrastructure teams to identify technical and functional needs of infrastructure/platform needs and determine prioritization. · Work with Architecture and Engineering teams/ cross-functional teams to develop standards through templates and process to enforce best practices for software development to ensure platform/environments are stable. · Creates comprehensive business requirement plans and champions Cloud / IaaS/PaaS adoption of new platforms during IT transformations. Provide Technology Benefit and Business Benefit for any new investment to procure Infrastructure. · Implement environment maturity models (Production, Contingency, Disaster Recovery) and coordinate build activities by working closely with Technology leads identifying business flow and applications in scope. · Drive adoption to Implement industry best practices and always use production stability and availability as guideline while implementing solutions. · Experience in managing projects/programs for enterprise solutions and environment build for business-critical applications and client testing environments. · Experience in working with Development teams to evaluate capacity needs and estimate capacities based on utilization and growth trends to get demand for building messaging infrastructure. · Effectively manage day-to-day tasks / activities in coordination with a team of dev leads to meet the deliverables and schedule of a data solution component within a larger application project. · Collaborate with various application teams by organizing environment/platform related scope of work, planning, change and release management to meet tight deadlines. · Proactively engaging during business requirements to assess any impact through implementation and Go Live of application components. Also provide cost / benefit analysis and Investment/funding estimates vs. Cost saves for Productivity. · Partner with other infra leads across business departments and the wider Citi technology groups to drive quality across the application on boarding and production stability initiatives. · Engage with Client relationship managers and various internal stakeholders to review business requirements and provide solutions to manage SLAs, KPIs and solve conflicts by identifying application, technical and data issues. · Drive opportunity by documenting lessons learnt and by measuring Key performance metrics to facilitate for continuous improvements. · Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services · Review requirement documents, define hardware requirements and update processes and procedures as necessary · Ensure ongoing compliance with regulatory requirements such as EOVS upgrades · Has the ability to operate with a limited level of direct supervision. · Can exercise independence of judgement and autonomy. · Acts as SME to senior stakeholders and /or other team members. Skills & Qualifications: · 10+ years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement · Experience in Expert level skills in **SQL, Windows, Linux, Oracle, MSSQL,** · Exposure to **Cloud based technologies, Micro services, OpenShift, AWS, Google, Azure, etc** . · Experience in managing Infrastructure projects for Enterprise Container Solutions/OpenShift/ Cloud by defining scope, dependencies, and priorities · Knowledge of industry standard tools and technologies such as AppDynamics, Dynatrace and other Observability tools · Basic level skills in MQ, TIBCO, Java, Kafka, MQ, Tomcat, JBoss and Middleware/Messaging · Understanding of how specialization within area contributes to the business and of competitors' products and services · Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices · Ability to work with virtual / in-person teams, and work under pressure / to a deadline · A self-starter who can deliver well as part of a team · Ability to work under pressure during tight deadlines · Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers · Demonstrated ability to adapt to new technologies and learn quickly · Strong relationship builder, works as a partner with multiple stakeholders and business areas · Experience in a Financial Services or large complex and/or global environment preferred · Effective written and verbal communication skills · Effective analytic/diagnostic/problem solving skills · Ability to communicate technical concepts to non-technical audience Education: · Bachelor’s/University degree in Computer Science or Information Technology · Master’s degree preferred · Industry certification such as PMP or Technology certifications preferred ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Applications Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. 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