Information Technology Support Administrator - CNAS
Missouri State University
Posting Details Position Information Position Title Information Technology Support Administrator - CNAS Work Location Springfield Campus Department College of Natural & Applied Sciences Administration HR Home Department 020700 COLLEGE OF NATL & APP SCIENCE Pay Grade 35 Proposed Salary $75,000/annual Sponsorship Information Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship. Position only available to current, regular, full-time Missouri State University employees? Yes Appointment Type Full Time Regular Exempt/Non-Exempt Exempt General Function The Information Technology Support Administrator provides support to the faculty, staff, and students of the College by recommending technology-based solutions that improve ongoing College operations, facilitate completion of projects, and support faculty in teaching and research. The Information Technology Support Administrator, CNAS uses advanced professional and technical expertise to provide leadership and guidance to the College related to technology. Description of Primary Duties This position is for consideration of current regular full-time university employees only.The Information Technology Support Administrator provides support to the faculty, staff, and students of the College by recommending technology-based solutions that improve ongoing College operations, facilitate completion of projects, and support faculty in teaching and research. The Information Technology Support Administrator, CNAS uses advanced professional and technical expertise to provide leadership and guidance to the College related to technology. Minimum Acceptable Qualifications Education: A bachelor’s degree in a related field is preferred, or more than 30 hours of courses taken in one or more of the College’s disciplines.
Experience: At least three years of work experience in the related field is preferred, with an emphasis on computer, server, and website support, developing computer applications and providing computer-related training. An equivalent combination of experience and education may be considered for substitution of experience requirements. Experience working with an academic learning management system is preferred.
Skills: Leadership skills and ability to manage complex software systems are required. Effective verbal and written communication are required. A basic understanding of network topologies, server administration and virtualization, computer-based application software, relational databases and reporting, and technology-related diagnostic and troubleshooting techniques are required. Excellent technical aptitude in Windows/macOS/Linux desktop installation and administration and current enterprise device and software management systems, such as Microsoft Configuration Manager (MCM), Microsoft Intune, Microsoft Entra ID, Active Directory, Group Policy, JAMF Pro, is required. The ability to automate system administration and configuration tasks using PowerShell is required. Knowledge of Application Packaging Technologies for Windows and macOS is required.
Effort: This position connects cables which may require climbing ladders or working under desks and loads and unloads equipment such as furniture, printers, and computers and supplies such as paper, toner, and cleaning supplies from shelves up to five feet high. This position lifts and transports multiple items weighing less than twenty-five pounds (typically weighing less than ten pounds)
Other: The twenty-four-hour scope of University operations may result in the need to work evenings, nights, and weekends to support implementations or upgrades and to respond to major issues with information technology operations. Additional Qualifications Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/5151.htm Open Date 08/13/2025 Close Date (If Close Date is blank then the posting is considered open until filled) Special Instructions to Applicants This position is for consideration of current regular full-time university employees only. The first date of consideration is August 20, 2025. Equal Opportunity Statement
Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252. Background Check Statement Employment will require a criminal background check at University expense. Posting Detail Posting Number 20250172FTS Quicklink for Posting https://jobs.missouristate.edu/postings/83096 Supplemental Questions
Experience: At least three years of work experience in the related field is preferred, with an emphasis on computer, server, and website support, developing computer applications and providing computer-related training. An equivalent combination of experience and education may be considered for substitution of experience requirements. Experience working with an academic learning management system is preferred.
Skills: Leadership skills and ability to manage complex software systems are required. Effective verbal and written communication are required. A basic understanding of network topologies, server administration and virtualization, computer-based application software, relational databases and reporting, and technology-related diagnostic and troubleshooting techniques are required. Excellent technical aptitude in Windows/macOS/Linux desktop installation and administration and current enterprise device and software management systems, such as Microsoft Configuration Manager (MCM), Microsoft Intune, Microsoft Entra ID, Active Directory, Group Policy, JAMF Pro, is required. The ability to automate system administration and configuration tasks using PowerShell is required. Knowledge of Application Packaging Technologies for Windows and macOS is required.
Effort: This position connects cables which may require climbing ladders or working under desks and loads and unloads equipment such as furniture, printers, and computers and supplies such as paper, toner, and cleaning supplies from shelves up to five feet high. This position lifts and transports multiple items weighing less than twenty-five pounds (typically weighing less than ten pounds)
Other: The twenty-four-hour scope of University operations may result in the need to work evenings, nights, and weekends to support implementations or upgrades and to respond to major issues with information technology operations. Additional Qualifications Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/5151.htm Open Date 08/13/2025 Close Date (If Close Date is blank then the posting is considered open until filled) Special Instructions to Applicants This position is for consideration of current regular full-time university employees only. The first date of consideration is August 20, 2025. Equal Opportunity Statement
Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252. Background Check Statement Employment will require a criminal background check at University expense. Posting Detail Posting Number 20250172FTS Quicklink for Posting https://jobs.missouristate.edu/postings/83096 Supplemental Questions
Required fields are indicated with an asterisk (*).
* How did you hear about this vacancy? Indeed Linkedin Missouri State University Website Google Employee Referral Job Alerts HigherEdJobs.com Personal Contacts / Networking Job Board (CareerBuilder.com, Monster, etc.) Other * Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.(Open Ended Question)
* Are you a current full-time regular Missouri State University employee? Yes, I am a current full-time faculty/staff University employee. No, I am not currently employed by the University. No, I am a current per course faculty member. No, I am a current part-time staff University employee. No, I am a current University graduate assistant or teaching assistant. No, I am a current student University employee. Applicant Documents Required Documents Resume Cover Letter Optional Documents Unofficial Transcripts - 1 Other Documents -1
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