Information Systems Operations Analyst 2 Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/5038636) Apply  Information Systems Operations Analyst 2 Salary $75,733.00 Annually Location Nashville, TN Job Type Full-Time Civil Service Job Number 25308E Department Juvenile Court Opening Date 08/11/2025 Closing Date 8/20/2025 11:59 PM Central + Description + Benefits + Questions Position Description The Information Systems Operations Analyst 2 performs technical and professional duties involved in designing, installing, or supporting information technology services such as server, e-mail, and desktop. Performs related duties as required. Davidson County Juvenile Court’s mission is to prevent problems, promote the positive potential in all people, and pursue fairness and hope. Typical Duties + May create computer programs in accordance with established specifications. + Writes programs for mainframe, mini- and/or micro-computers to automate routine office procedures. + Modifies existing programs as needed. + Provides on-site customer support services as needed. + May provide help-desk support via telephone to information technology users. + May perform some routine systems analysis functions. + Prepares written and oral reports as needed. + Attends meetings, workshops, and training classes as needed. Minimum Qualifications EDUCATION AND EXPERIENCE Three (3) years of experience in information technology systems support or programming. ***No Substitution*** Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities + Experience with MS Office Suite + Knowledge of computer programming/languages, testing requirements, and systems analysis functions, such as file structure and record layout design + Knowledge of database methodologies and on-line transaction processing We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640. Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service) 1 Sick Day per month 12 Paid Holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 Personal days per year 1 Sick Day per month 12 paid holidays per year Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information Seasonal/Temporary positions - no benefits offered. 01 What is the highest level of education you have completed? + No diploma + High School Diploma or equivalent + Associate's Degree + Bachelor's Degree + Master's Degree 02 How many years of experience do you have in information technology systems support or programming? + No Experience + One Year + Two Years + Three Years or More 03 Briefly describe your experience in information technology systems support or programming. If none, write "N/A". 04 Indicate the level of expertise you have using Microsoft Office Suite. + Advanced + Intermediate + Novice - training, but very little work experience + No experience using this application 05 Briefly describe your knowledge of computer programming/languages, testing requirements, and systems analysis functions, such as file structure and record layout design. If none, write "N/A". 06 Briefly describe your knowledge of database methodologies and on-line transaction processing. If none, write "N/A". Required Question Employer Metropolitan Government of Nashville & Davidson County Address Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210 Phone (615) 862-6640 Website http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx Apply Please verify your email address Verify Email